Job Description

Duties & Responsibilities

Manages the BDR team to include recruiting, selecting, on-boarding, and training employees. Conducts career conversations and develops personal growth opportunities. Establishes and executes prospecting and lead generation programs. Designs and manages multi-touch campaigns to generate high quality sales leads. Tracks and reports on performance of marketing campaigns, makes adjustments where needed. Guides the BDRs to focus their call-out activities in the right segments, to the right target audience, with the right messaging. Constantly monitors and manages lead funnel to measure and assess lead quality through quantifiable program metrics/KPIs, engaging with marketing and sales teams on lead status/quality, guiding and accelerating lead movement through the funnel, and drive sales SLA for leads and follow-up. Works effectively with key stakeholders including sales, marketing operations, brand and communications.

Knowledge, Skills & Abilities

4+ years managing a Lead Generation team Previous Inbound and Outbound Lead Generation experience Proven track record of Lead Gen goal attainment Hands on experience with Salesforce Excellent interpersonal and team management skills Strong analytical and organizational skills

Qualifications

Bachelor's degree (or equivalent experience) 4 years or more of customer service, call center or inside sales experience 4 years or more of experience in related industry (manufacturing, distribution, retail, lumber, auto) Minimum of 2 years in management/team leadership/prospecting enablement related role Knowledge of marketing and sales

About Epicor

At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We're

Proactive, Proud, Partners

.

Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses--the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

Health and Wellness:

Comprehensive health and wellness benefits designed to support your overall well-being.

Internal Mobility:

Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.

Career Development:

Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.

Education Support:

Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.

Inclusive Workplace:

Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.

Work-Life Balance:

Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.

Global Mobility:

Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-- that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.


We are an equal-opportunity employer.

Recruiter:

Kai Lewis