Job Description

We're a dynamic and creative team who are passionate about delivering exceptional projects and event experiences in the

MICE industry

(Meetings, Incentives, Conferences, and Exhibitions).

Based in Cheltenham, Red Blaze Limited is proud to be an Employee Ownership Trust (EOT), which means the business is owned by its employees rather than external shareholders. As an EOT, we ensure that our team members have a real stake in the success of the company, fostering a culture of collaboration and shared responsibility.

We thrive on partnership, innovation, and turning creative ideas into unforgettable experiences.

If you're looking for a role where every project is different and the team around you is supportive and fun, then this is the opportunity for you!

Overall Purpose:

Creative, tenacious, success orientated with a 'Client-First' mindset and thrive on creating imaginative solutions and campaigns with tight deadlines.

Imagine, create and implement business winning solutions that exceed client expectations -

Key to this role is the tenacity and drive of the post-holder to understand client needs and requirements and to fashion solutions that enthuses clients to place their faith in Red Blaze.

Take full responsibility for the management and delivery of programmes for your assigned Accounts -

To 'own' all aspects of each programme and be the natural first point of contact for key suppliers, colleagues, and clients through to delivery, which will include UK and Overseas events.

Be accountable for the delivery of gross margin goals from an assigned portfolio of programmes

- To manage internal and external resources to achieve gross margin goals whilst maintaining maximum participant and client satisfaction.

To work with colleagues to develop your assigned accounts

- Working alongside our Account Directors, to maximise the lifetime value of each client in your portfolio through your ability to continuously and successfully translate their needs into exciting and innovative deliverable solutions.

Knowledge and Skills:

Proven experience in

event project management

, ideally within the MICE sector.

Excellent organisational skills

and attention to detail - you love a good plan!

Strong communication and

client-facing skills

Ability to

manage budgets

and timelines effectively

Comfortable using event management software,

CRMs and Microsoft Office

A

team player with a proactive mindset

- and a sense of humour is a must!

A strong analytical mind and able to

successfully communicate complex solutions

to clients

Willing to put in the hours and effort to make the project perfect

Have a full UK Driving License

Key Responsibilities and Accountabilities:

Be a persuasive advocate for the company at all times with clients and partners

Successfully develop and manage programmes, maximising opportunities to up & cross sell

Achieve gross margin goals from a defined portfolio of programmes

Provide creative input throughout the process including at creation stage

Initial research and proposal writing in accordance with the client brief

Creating, planning and end-to-end delivery of impeccable client programmes

Liaising, negotiating, and contracting external resources including DMCs, Hotels, Production Companies, Designers and other providers whilst building sustainable and productive relationships

Ensure all programmes are compliant with Red Blaze and client policies in terms of risk, data security, sustainability and inclusion

Where required to either directly manage or be part of a larger team on site

Provide professional guidance and support to colleagues within the business

Handling multiple projects at once with precision and a positive attitude

Ensuring that programmes are compliant with Health & Safety and Data Security legislation

Accountable, with colleagues, for the achievement of repeat business goals from a defined client portfolio and new business goals alongside the business development team

Additional Responsibilities and Accountabilities:

Weekly, monthly and quarterly internal reporting and team meetings as required

Ongoing personal development in line with Company programs, standards and protocols

Personal and ongoing professional development

Ensuring all paperwork/deliverables are produced in line with Company standards

Contribute to the Company's marketing activity, including providing content for digital marketing platforms

Relevant updating and maintenance of the Company's records in terms of suppliers and service providers

Relevant updating of the Company's CRM system

Why work for Red Blaze.

We believe in looking after our people. Here's what you can expect when you join our team:

Employee Ownership Benefits

Profit Sharing & Bonuses

Enjoy a share in our success with tax-free bonuses (subject to HMRC limits)

A Voice That Matters

You'll have a real say in how the company is run

Long-Term Stability

Decisions are made for the benefit of employees, not external shareholders

Additional Benefits

Competitive Salary & Performance Bonuses

Flexible Working Options

2 days from home and 3 days in the office

Private Medical Insurance

You will have access to a PMI scheme

Training & Development

We'll invest in your training including attending industry events in the UK and Overseas

27 Days Holiday (Including Bank Holidays)

Long Service Recognition

Including additional holiday days

Birthday Day Off (paid)

Employee Recognition Program

Annual Company Trip or Retreat

Fun, Supportive Team Culture

Regular socials, collaborative environment, and plenty of laughs!

Opportunity for progression

Job Type: Full-time

Pay: 30,000.00-40,000.00 per year

Benefits:

Casual dress Company events Free parking Private medical insurance Work from home
Experience:

Events Agency: 3 years (preferred)
Work Location: Hybrid remote in Cheltenham GL51 8JW

Application deadline: 05/09/2025
Reference ID: GP/PM/2025