Job Description

To provide safe, reliable, and punctual transport for children and young people with special educational needs, as well as vulnerable adults. The post holder will operate a 16-seater minibus, working in partnership with a Passenger Assistant to ensure a supportive, comfortable, and secure journey for all service users, upholding the core values of HBSNT. 2. Main Duties and Responsibilities 2.1.



Passenger Transport Safely operate a 16-seater minibus, which may be equipped with a tail-lift for wheelchair access, on designated routes. Ensure all passengers, including those with complex needs and wheelchair users, are transported securely and with dignity. Work collaboratively with a Passenger Assistant to manage the boarding, travel, and disembarkation of service users. Adhere strictly to daily schedules to ensure service users arrive at their educational or care settings on time.



2.2. Safety and Compliance Conduct daily vehicle safety checks (e.g., fuel, oil, tyres, lights) and report any defects or maintenance requirements immediately. Ensure the vehicle is clean, tidy, and prepared for service. Comply with all relevant Road Traffic Acts, Council Policies, and Health & Safety regulations at all times.



Accurately report any accidents, incidents, or near-misses in line with HBSNT procedures. 2.3. Service User Support and Teamwork Provide a calm, patient, and reassuring presence for vulnerable passengers. Maintain effective communication with the Passenger Assistant, route controllers, and management.



Uphold the principles of Safeguarding, ensuring the welfare of service users is paramount at all times. 3. General Responsibilities Participate in relevant training as required, which may include First Aid, Safeguarding, and Disability Awareness. Maintain confidentiality regarding all service user information.



Perform any other duties commensurate with the grade and purpose of the post. 4. Scope and Accountability The post holder is accountable to the HBSNT Transport Manager or designated supervisor. They have a direct impact on the quality, safety, and reputation of the service.



5. Contacts and Relationships The post holder will have daily contact with vulnerable service users, their families/carers (at pick-up/drop-off points), Passenger Assistants, and HBSNT management staff.