Job Description

Job Title: Minor Works Administrator

Salary: 125,600 per annum

Contract: Permanent, Full Time

Weekly Contractual Hours: 40

Location: Mitie, T2 Trinity Park, Bickenhill Lane, Birmingham, West Midlands, England, B37 7ES



Provide dedicated administrative support to the Minor Works Team within the Home Office (HO) and Ministry of Justice (MOJ) contract which covers over 500 manned and unmanned TFM sites across the UK and Europe.



The role will encompass the delivery of wide variety of tasks, with a focus of this role being the deliverance of excellent administrative service.

Main Duties

The role involves providing efficient clerical and administrative support as required, including supporting Programmers, Senior Managers, and the Head of Minor Works with all administrative tasks. The position is responsible for managing the end?to?end Fire Risk Assessment remedial process while maintaining a clear audit trail, as well as maintaining operational data such as the training matrix, reporting, and other associated records. The individual will assist in preparing for both internal and external audits and support site mobilisations as needed. The role also includes assisting with HR?related matters, including investigations and note?taking, and collating overtime trackers in line with departmental timelines. Additionally, the post holder will support the daily management and progress of Work Orders throughout their life cycle to completion, ensuring timeliness in line with contract SLAs, and will ensure that all Work Order progress information recorded on CAFM systems is accurate and updated promptly. Oversight and maintenance of the department's email communications inbox are also required. This list of duties is not exhaustive, and the role will involve undertaking any other reasonable management requests as required.

What we are looking for

The organisation is seeking an individual who demonstrates a proactive approach to delivering excellent customer service to stakeholders and who works effectively as a strong team player, showing cooperation and a willingness to assist others. The ideal candidate will possess proficient IT skills, including the use of MS Word, MS Excel and MS PowerPoint, and will be comfortable with numerical reasoning. They will be an engaging communicator with effective influencing skills and the ability to adapt their communication style to suit different audiences. The role requires someone who is well organised, capable of multi?tasking, prioritising and managing competing demands, with a strong project? and deadline?oriented mind?set. The successful applicant will maintain effective work behaviour when faced with setbacks or pressure, remaining calm and in control, and will demonstrate excellent attention to detail and accuracy. In addition, they will have an understanding of Work In Progress (WIP) and will assist in ensuring that WIP for the contract is kept to a minimum at all times.



We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!



We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).