Job Description

Content Guru are a leading provider of cloud communications solutions that help organizations provide the best customer engagement and experience. From our omni-channel cloud contact center solution to our bespoke integration systems, we use cutting-edge technology to transform communications and make mass personalization a reality. This includes our development of AI and propensity modelling to create the seamless end-to-end customer journeys that inspire loyalty and power the success of organizations worldwide. What we are looking for... We are looking for a talented and experienced Mobile Developer who is committed to deliver valuable applications and services to customers. You will ensure the software meets the agreed acceptance criteria and the team\xe2\x80\x99s definition of done. From design, development, testing, deploying and maintaining up-to-date applications and services, you enable The Company to deliver mission-critical communications solutions for customers. We welcome applications from candidates based in either Porto, Portugal or Bracknell, Berkshire. Key Responsibilities within this role... Development

• Write code in appropriate languages, principally c# .NET, with appropriate frameworks such as Xamarin / .NET MAUI.
• Design the architecture of new application components and achieve internal sign off for development specifications where required.
• Work within an Agile team to develop applications to meet product/customer requirements.
• Thoroughly test new features or developments to make sure they perform the desired task correctly in all cases.
• Work with Quality Assurance teams/processes to validate builds ready for launch.

Maintenance & improvement

• Problem solve and fix bugs as discovered/reported.
• Perform ongoing maintenance or upgrade of the platform as required, following internal change procedures at all times.
• Peer review colleague\xe2\x80\x99s work.
• Share ideas and work on projects for improving applications, process or the wider platform.
• Review projects/deployments and learn lessons to improve future performance.
• Design and pilot prototype applications where required.
• Stay up to date with software development trends and technological advancements. Learn and test new technologies, frameworks and languages as relevant.

About you...

• Bachelor\xe2\x80\x99s Degree in a STEM, Computer Science or related subject.
• Experience of Mobile frameworks and libraries, in particular c# .NET with Xamarin \\ MAUI.
• Experience in source control, in particular Git.
• Experience working within an Agile environment, in particular Scrum, and applying supporting practices.

In addition any experience in the following would be beneficial:-

• Experience of React \\ React Native.
• API development experience, in particular in c#.
• Experience in media handling on mobile, in particular call handling and webRTC.
• Knowledge and experience working to OWASP ASVS or equivalent application security standards.
• Knowledge and experience working with accessibility standards such as Web Accessibility Content Guidelines (WCAG).
• Experience in developing containerising applications with Docker and using orchestration such as Kubernetes.
• Experience in using automated test tools.

Required skills

• C#
• .NET
• MAUI
• Xamarin

About the Company... Content Guru is the largest privately owned provider of Contact Centre as a Service (CCaaS) in Europe. We have grown to have offices in the UK, US, Netherlands, Germany and Japan, and our award-winning proprietary cloud services now power some of the largest organisations across the globe. Operating in sectors ranging from utilities and travel through to finance and government, our clients include UK Power Networks, Rakuten, Rightmove, Interflora, Sodexo, and the National Health Service (NHS). Our mission is to enhance the way the world communicates. With our omni-channel cloud contact centre solution, storm\xc2\xae, we enable businesses, customers and colleagues to interact across social media, video, SMS, email, web, web chat, and emerging technologies, such as WebRTC. We connect to hundreds of external systems, including AI, information and logistics systems, to bring information and communications together and deliver the customer experience of tomorrow. We take pride in our core beliefs of teamwork, quality and agility. Time and again, this ethos has been reflected in our high-quality products and our aptitude for providing quick, responsive solutions to our customers. With a core staff of intelligent and passionate individuals, we are looking for new members to continue upholding our beliefs and to catalyse further successes as we expand on a global scale. Content Guru knows that inclusivity drives innovation. We are an equal opportunity employer with an inclusive workforce of every race, gender, religion, orientation, or disability. We\xe2\x80\x99re devoted to people, and nurture talent and development.