Job Description

Company name: Mitie TS



Job Title: Mobile Engineering Assistant



Reporting to; Engineering Manager





Job objectives and responsibilities



To assist with the M&E Engineering team in carrying out technical and other practical tasks, covering a designated area but required to be peripatetic between several other work locations.



To take responsibility and ownership of completion of tasks in order to achieve contract KPIs. To continually





Main duties


Log and record all statutory requirements and maintain up to date records;

Manage first line response to any associated service request;

Facilitate first time response and affect a permanent fix wherever possible;

Carry out safe isolations in accordance with MITIE guidelines;

Generate reports to the helpdesk where escalation is appropriate;

Undertaking technical tasks to check plant equipment, maintaining fault logs;

Undertaking Preventative Planned Maintenance (PPM) tasks, and logging and recording results;

Test electrical appliances to standard frequencies (PAT);

Replace tubes, lamps and lamp fittings;

Carry out minor adaptations to the environment, i.e. putting up shelves, notice boards etc

To carry out regular testing of intruder, fire and panic alarms and faults identified to arrange repairs as


appropriate;


Unblock sinks and drains as required;

Repair leaks, fit new tap washers, repair ballcocks etc;

Minor decoration and refurbishment;

Adjust doors, tighten hinges, change or fit locks and door closers;

Erect shelves, coat racks and assemble flat packed furniture;

Liaise with building occupants to resolve any maintenance issues;

Liaise with other MITIE employees working on site to ensure normal building operations are not disrupted;

Receive deliveries, signing paperwork and pass to consignee where appropriate;

Ensure that contractors are properly identified and that appropriate provisions are made for safe working


(permit to work); Liaise with Emergency Services and Alarm companies for all intruder and fire alarm activations, arranging for emergency boarding up or other repairs as required; To hold site master key and bank of slave keys for all sites where appropriate; To prevent unauthorised access and parking; Involvement in the co-ordination of fire and bomb evacuations according to procedures - in liaison with FM; Ensure all building occupants comply with Health and Safety legislation; Undertake risk assessments and method statements for all operations falling within the scope of the job; Undertake regular building walk inspections (to include all elements of service delivery); Test emergency lighting and arrange repairs when necessary; Undertake porterage duties where appropriate; Ensure all waste removed in the appropriate manner; Undertake minor and major office moves, liaising with the FM and Moves Teams; Participate with and promote recycling; Ensure paths are safe and kept free from ice and snow where appropriate; Keep grounds free from litter, to include small landscaping tasks; Any other duties of a similar nature as required by the Facilities Management Team.





Person Specification


Experience of PPM and reactive work/tasks;

Water hygiene awareness and practical application;

Proven knowledge of Health and Safety;

Able to understand building plans;

Proven knowledge of building services and plant room operation;

Manual handling training;

Team player;

Able to use hand and power tools;

Clean driving licence;

Numeracy and literacy skills, experience in using PDA devices.




Trustworthy -



We do what we say we will How we behave... We treat all colleagues with respect We challenge people when they don't do the right thing We welcome advice from anyone that might improve what we do We are open and honest We think safety and always follow rules for safe working



Helpful -



We go out of our way to make a difference How we behave... We work with each other to achieve the best for clients and for Mitie We share information to help colleagues succeed We build great relationships Our first response to requests will always be positive We look out for each other, never walking by unsafe actions or situations



Inspiring -



We help others to be the best they can be How we behave... We support and encourage each other to develop We lead by example We set clear expectations We listen to and learn from others We learn from mistakes and incidents to prevent recurrence



Passion Take our people, add their passion, and you get something really special.



Spirited -



We give it everything we've got How we behave... We do good things for each other, the environment and the community We appreciate diversity and encourage it We demonstrate team spirit We are committed to doing things better and setting new standards in all that we do We take pride in what we do and have fun doing it We celebrate success and say thank you



Fresh thinking We want our people to find inspiration from skill development and career progression, and enjoy respect and recognition for a job well done.



Pioneering -



We do things that excite and amaze How we behave... We bring new ideas to the way we do things We are willing to try new things We encourage and support innovation We consider things from other peoples' points of view We embrace new thinking and technologies We build health & safety into everything we do





Health and Safety responsibilities


Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service


delivery or risk to health and safety or the environment;


Use all work equipment and personal PPE properly and in accordance with training received;

* Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;