Job Description

*The closing date for this position is the 31st October 2025*
Mobile Facilities Attendant
Ravenhill Road, Belfast BT6
Temporary (Approx 12 weeks cover)
13.47 per hour
27.5 hours per week
Main Purpose
To be responsible to the appropriate officer, to ensure that all sites and associated facilities are maintained and kept to required standards for public use and to appropriately supervise access to these facilities.
To be responsible to the appropriate officer for administering bookings of facilities and for providing information and advice to customers.
To be able to work flexibly across all sites to ensure the necessary high standards of service delivery are achieved.
Main Roles and Responsibilities * To provide a high standard of customer service to all customers.

• To ensure that all areas in and around the site and associated facilities are kept in a clean and hygienic condition (including litter collections).
• To act as keyholder, responsible for opening and closing and controlling access to all parts of the building and associated facilities.
• To monitor and check bookings and ensure that user access to facilities, for example, 3G pitches, are in line with bookings taken and to take appropriate remedial action as required.
• To assist with events as and when required.
• To carry out the necessary checks to ensure that all users comply with booking regulations as laid down by Belfast City Council.
• To patrol designated centre car parks in an effort to prevent vandalism to or theft from the vehicles.
• To maintain records and complete associated paperwork as required by laid down policies and procedures.
• To receive, record and secure cash in line with the cash handling procedures and issue tickets and equipment as required.
• To ensure good relations with all user groups including members of the public and respond to requests, provide guidance and deal with any complaints in relation to the site.
• To drive and be responsible for any allocated vehicle (within the post holder's driving licence category) and adhere to driver daily checks and accident/incident/vehicle defect procedures, including the completion of all required documentation.
• To take all reasonable steps to ensure that sites and associated facilities are properly cared for and that the risk of damage or theft is minimised, reporting any faults or necessary repairs directly to the relevant supervisor (along with information required for the preparation of statements and reports of evidence).
• To oversee the general safety and behaviour of the public and direct the activities of users to prevent misuse, damage to facilities and equipment and comply with all Health and Safety at Work legislation.
• To assist as and when required, in the inspection of playgrounds, play equipment, sports surfaces and parks furniture and to undertake minor repairs.
• To undertake general and specific cleaning duties, individually or as part of a team, throughout all parts of the complex both internally and externally.
• To use all cleaning equipment and chemicals in accordance with guidelines and health and safety regulations.
• To be responsible for security/fire alarms and to make all health and safety checks in accordance with the set down procedures.
• To implement the policy and procedures of Belfast City Council, taking appropriate action as required.
• Participate in all induction and in-service training provided by Belfast City Council and in the induction and support of all newly appointed staff and other human resource management policies and procedures, as appropriate, including, absence management, disciplinary and grievance procedure.
• Act in accordance with the council and departmental policies and procedures including customer care, equal opportunities, health and safety, safeguarding and any pertinent legislation.
• Undertake the duties in such a way as to enhance and protect the reputation and public profile of the council.
• Undertake such other relevant duties as may from time to time be required.

Essential Criteria:
(Please note that Platinum Recruitment NI Ltd require original certificates as proof of all qualifications listed on CV)
Driving licence and experience
Applicants must, as at the closing date for receipt of application forms: * possess a full, current driving licence which enables them to drive in Northern Ireland, or, have access to a form of transport which will enable them to meet the requirements of the post in full; and

• be able to demonstrate on the application form, by providing personal and specific examples, relevant work experience of each of the following three areas:
• the operation of facilities, including health and safety procedures, cleaning and maintenance and associated administrative duties;
• dealing with members of the public, in person; and
• cash handling on behalf of others.

Special skills and attributes
Applicants must be able to demonstrate that they possess the following special skills and attributes which may be tested at interview:
Customer care skills: the ability to deal effectively with the general public and respond to a variety of customer needs.
Organisational and work planning skills: the ability to work on their own initiative.
Written communication skills: the ability to complete standard forms clearly and to collate information into simple written reports.
Decision making skills: the ability to exercise judgement in the event of incidents and emergencies and any other unexpected events.
Oral communication skills: good inter-personal skills with the ability to communicate effectively with members of the public, colleagues and others. * Team working skills: the ability to be an effective team member, contributing to the success of the team and the achievement of objectives.

• Health and Safety awareness: an understanding of the importance of personal responsibility and that of the public in relation to health and safety compliance.

Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC). Platinum Recruitment NI Ltd adheres to all current employment legislation.
We reserve the right to close vacancies earlier than the specified date, should we receive sufficient applications. If interested, please send your CV as early as possible.
Please note only those candidates shortlisted may be contacted.
**Applicants must be authorised to work in the UK and Ireland. We are unable to sponsor or take over the sponsorship of an employment visa at this time. **
Successful candidates may need to apply for an Access NI Certificate with Platinum Recruitment NI Ltd regardless if you already have a valid certificate. It will be a cost of between 16 - 32 depending on clearance level.

Skills Required