Job Description

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.
We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.
If you're ready to make a real difference, we'd love to hear from you!
Brief Description
Deliver a dedicated and effective response to all real time railway incidents, and undertake proactive patrol and disruptive tasking in collaboration with the British Transport Police as part of an Emergency Intervention Unit. Address planned and unplanned disruption and security related issues as they arise.
Please be aware this role holds a mandatory requirement for the incumbent to hold valid security vetting clearance. Any offer will be conditional on the successful candidate obtaining clearance prior to a start date being agreed.
If you have lived outside of the UK in the last 3 years and have been invited to interview for this role, please notify us.
For further information including residency eligibility, please contact your recruiter for more details.
About the role (External)
Key Accountabilities:
1. Undertake proactive duties as directed by joint BTP/ Network Rail patrol plans.
2. Respond to accidents / incidents affecting the safe operation of the railway. Where necessary and appropriate, undertake the role of Rail Incident Officer [RIO1 or 2], take responsibility for the command structure being set-up and lead the co-ordination of the infrastructure and service restoration activities.
3. Collate information and evidence to support initial investigations into accidents and incidents, and provide reports as directed.
4. Participate in structured debriefs with the BTP to identify transferable lessons
5. Collate intelligence for Network Rail and BTP to inform infrastructure improvements and target- harden vulnerable locations,
6. Communicate effectively with key stakeholders including Network Rail Controls and BTP Control.
7. Maintain response equipment in good mechanical order and stored correctly in the BTP vehicles.
8. Act as Network Rails representative when encountering lineside neighbour's and third parties When undertaking response activities, assist and inform the driver's hazard awareness.
Job Skills, Experience and Qualifications:
Essential
Excellent verbal and written communication skills in person, over the telephone and in writing
Qualified as a rail incident officer
Decision making skills
Assertiveness
Ability to prioritise
Basic computer literacy
First Aid competence (as defined in the standard)
Conflict Management training
Awareness of managing suicidal contacts
Desirable
Hold full driving licence
Numerate
Time management skills
Advanced Driving / Driver awareness training
Ability to write reports
Accident Investigation training
How to apply (External)
Salary: SUP 9 57217
Closing date: 24th September 2025 - Late applications will not be accepted.
We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.
You can visit for advice on accessibility support if you're unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application.
Network Rail Benefits -
All offers of employment are conditional upon satisfactory completion of pre-employment checks.
Drugs and Alcohol Standard:
. All prospective candidates will be required to undergo and pass a drugs and alcohol test. Your application will be rescinded if you record a positive test. All positive drugs and alcohol test results for prospective candidates will be securely held on database and a 5 year suspension from applying for a safety critical role, a role which requires PTS certification or a Key Safety role on Network Rail Managed Infrastructure will be enforced.

Skills Required