Job Description

Starting salary:

25,770

Contract type:

Fixed Term

Grade:

1

Location:

Edinburgh Castle

Working Hours:

25.9 hours per week working 3 days on and 3 days off (including weekends).

Interviews:

To be held in person at Edinburgh Castle on Week Commencing Monday 26 January 2026.


Are you looking for a flexible seasonal job that is both fun and unique? You'll get an insight into Scotland's rich history and gain valuable experience in the tourism industry and help bring Scotland's dramatic history to life for our visitors from across the world. Explore the fascinating stories from Scotland's past and share your passion with international and local visitors who come to Edinburgh during the season.


Edinburgh Castle is the most popular paid visitor attraction in Scotland. As such, it is a faced past, dynamic and interesting place to work. No two days are alike, and you get to meet people from all over the world. The service we provide is consistently very well received and allows people to experience the castle in a way they may not have thought possible. The job provides great satisfaction and enjoyment due to how much visitors to the castle appreciate the service.

Benefits of joining us at Historic Environment Scotland

Enrolment onto a Civil Service Pension scheme - 28% employer contribution 25 days annual leave, pro-rata (increasing to 30 days after 3 years) + 11.5 public holidays Reimbursement for relevant professional subscriptions Support for further education and personal development Study leave for work related courses Flexible working hours (where appropriate) Free entry to all of our properties (with up to three guests) Free entry to English Heritage, Manx and Cadw properties

Key Responsibilities of this role

Drive the mobility vehicle for visitors who require assistance accessing the Castle. Perform banks person duties, ensuring a safe route through the Castle for the mobility cars and any other vehicle needing to access the inner areas. Provide a world class welcome and direct visitors as appropriate upon their arrival at Edinburgh Castle and during their visit. Complete daily checks on the vehicles, taking vehicles out for service runs and refueling. Log any issues or faults with vehicles and reporting to line manager. Assist other teams within the Castle, as and when required, moving stock, deliveries or other items from one location to another. Working in all weathers in a fast-paced environment amongst a high volume of visitors.

Key requirements of the role:

In order for you to be successful in this post, we will be looking for you to complete a

cover letter

which addresses:

1.

Why you are interested in the post with Historic Environment Scotland

2.

How you can meet each of the essential and desirable criteria (in up to 800 words), using examples of where you have used these skills in the past.

Please ensure that you provide real life examples for each of the criteria to be considered for this post. You can use examples of how you have met this criteria from your work life, home life, education or volunteer experience.

Essential Criteria:

A full UK driving license Excellent customer service skills A passion for the historic environment and sharing this with visitors Experience supporting a team to achieve results Experience of working in a fast-paced, busy environment Excellent communication skills




We are dedicated to building a workforce which is reflective of diversity within Scotland. We warmly welcome applications from candidates of all backgrounds, regardless of age, race, gender or gender identity, religious beliefs, marital status, sexual orientation, disability, or neurodiversity. In support of our Gaelic Language Plan, we welcome applications from Gaelic speakers.


We want every candidate to have the best chance to succeed during the recruitment process. If you require your application in an alternative format, please reach out to us via email at recruit@hes.scot or call our Head Office at 0131 668 8600 and speak to a member of our People Team.


Please note that, at this time, we are unfortunately unable to provide sponsorship as part of the recruitment process, therefore you must have current right to work in the UK to be considered for a post.