Job Description

Force
North Wales Police
Role Type
Police Staff
Business Area
Operational Support Services
Department
Justice Services
Location
St. Asaph Dhq
Grade
Apprenticeship
Salary
7.55 per hour
Agile Working
Fixed - this role can only be performed from a specific location.
Part/Full Time
Full Time
Hours per Week
37
Type of Contract
Fixed Term
Level of Welsh language ability required?
2
Closing Date
21/08/2025, 12:00


Job Advert Description

Modern Apprentice Justice Services Administrator

At North Wales Police we have a great opportunity for an Apprentice Justice Services Administrator to obtain a solid understanding of business administration and customer services across designated business areas at our offices in St. Asaph. Joining our Justice Services team, we'll employ you on a 2 year fixed term contract and provide you with a dedicated mentor where you'll have the benefit of gaining a solid grounding in business administration whilst working towards completing an NVQ Level 2. We're an organisation that truly supports success in the workplace.

This Apprentice Justice Services Administrator opportunity will provide you with:

Support in completing an NVQ level 2 Qualification in Business Administration / Customer Service if you are currently working towards this, or support in achieving the qualification. You'll be employed on a fixed term two year contract for the purpose of serving an apprenticeship with North Wales Police in an administrative role. You'll be supported by a mentor who will provide dedicated support in monthly meetings to discuss your progress, leaning needs and development plans in line with your NVQ modules. You'll be involved in conduct research, inputting data and processing various documents using a range of IT packages. Working with company policies and procedures in line with the work you will be delivering whilst maintaining confidentiality. Undertake general administrative responsibilities such as typing audio transcriptions. Producing standard business correspondence and reports. Attending meetings and taking minutes. You'll have the opportunity to deal with general telephone and written enquiries from members of the public and other department. And, obtain a good level of understanding of various business support services within North Wales Police.

The experience you'll bring to the

Apprentice Justice Services Administrator

role;

You'll be working towards, or have a desire to work towards an NVQ Level 2 in Business Administration / Customer Service IT skills and an understanding of Microsoft Office or similar IT package Good written and communication skills The ability to work well in a team and alone Self-motivated to learn and to apply your learning in the workplace.

Please note there is no age limit on applications for this role and the Apprentice National Minimum Wage rate applies. You can find our more on National Minimum Wage and National Living Wage rates - GOV.UK.


Applications may not be considered from individuals who already hold a NVQ Level 2 (or higher) in Business Administration / Customer Service or similar subject.

Please familiarise yourself with the Post Profile and the Recruitment Guide before you apply as this has information to help you with your application.

Competency and Value Framework (CVF) level?
1