Job Description

Money Adviser

(Trainee positions available))

Hours: Full-time

(37 hours per week -some flexible working)

Contract: Permanent

Salary: 26,366 to 28,825 per annum

(depending on experience)

Location: Buxton, Chesterfield, Ilkeston or Matlock

(hybrid mix of home and office working, fully remote will be considered for the right candidates)

To apply for this vacancy please complete and return the application form to HR@ddcab.org.uk

To view and download the application form and recruitment pack visit: https://www.citizensadvicederbyshiredistricts.org.uk/staff/

.

About the role:

We're looking for highly motivated and committed individuals to join our new telephone and digital Money Advice team, providing essential support to people experiencing debt problems across England and Wales.

As a Money Adviser, you will deliver

high-quality, FCA-regulated money advice

to individuals in financial difficulty. You'll work as part of a

new team

committed to helping people take control of their finances and build a more secure future through tailored

advice and casework.

We welcome applications from experienced advisers, as well as those looking to train in this vital area of work.

Full training and support

will be provided

for the right trainee candidates, including completion of the accredited Money Advice Learning Plan.

We welcome and encourage applications from people of all backgrounds. We are proud to be a D

isability Confident Employer

and hold the

Derbyshire LGBT+ Rainbow Accreditation

.

Who we are looking for:

The ideal candidates will have:

Excellent

communication skills

- both written and verbal (essential) A

non-judgemental, empathetic approach

to people (essential) Strong

IT and digital skills

, with the ability to learn new systems quickly (essential) A commitment to working to

performance targets

and

KPIs

(essential) Experience in providing

FCA-regulated money advice

(preferred) A solid understanding of the

current welfare benefits system

(preferred)

What we offer:

We're proud to offer a comprehensive benefits package that supports your wellbeing, work-life balance, and professional growth:

Generous annual leave:

35 days per year (pro rata), including all bank holidays and Christmas

Buy/sell leave scheme:

Flexibility to buy or sell up to one week of leave each year (pro rata)

Employee Assistance Programme:

Includes wellbeing support, free counselling, and lifestyle perks

Contractual sick pay:

depended on length of service

Long service rewards:

Extra leave and gift cards after five years of service and beyond

Workplace pension:

Auto-enrolment into our pension scheme

Hybrid working:

the option to work from home, if it works for you and for us
Successful candidates will be required to undertake a Disclosure and Barring Service (DBS) check.

.

To view and download the application form and recruitment pack visit: https://www.citizensadvicederbyshiredistricts.org.uk/staff/

Please complete and return the application form to HR@ddcab.org.uk

Job Types: Full-time, Permanent

Pay: 26,366.00-28,825.00 per year

Benefits:

Company events Company pension Sick pay
Schedule:

Monday to Friday
Application question(s):

Do you have experience in providing FCA-regulated money advice? Have you sent in a completed application form and CV?
Work Location: Hybrid remote in Ilkeston DE7 8DY

Application deadline: 02/09/2025
Reference ID: CADD - Money Adviser