Job Description

Monitoring & Learning Coordinator

Contract type:

Permanent, Full Time, 35 hours per week.

Location:

London, United Kingdom

UK hybrid working

- a minimum of 40 % of working time is spent face?to?face (London office, external meetings or travel).


60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary:

44,168 - 46,493 per year with excellent benefits

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that - for everyone, everywhere. Join us, and your energy will help unlock people's potential and create a fairer future.

About WaterAid

We're a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

This role will be part of a small Project Management Unit (PMU) located within the Programme Operations Team. This team enables the effective management of the International Programmes Department (IPD) through ensuring IPD Teams have access to robust high quality management policies, systems, process, tools and capabilities that work to support the delivery of programmes, enable the effective management of risk, and ensure strong financial planning and management. The role will report in to the Project Delivery Lead, within the Programme Design & Management Team which is a sub-team that facilitates clear programme direction with standardised results frameworks, monitoring, reporting and financial reporting systems, responsible for donor contract management and reporting.

About the role

The Monitoring & Learning Coordinator will lead the design, coordination, and implementation of monitoring, reporting, and learning processes for WaterAid's Multi-country Urban Water Project. This is a bold initiative aiming to raise $40 million and reach two million people with clean water in urban areas across six anchor countries: Colombia, Nigeria, Rwanda, Mozambique, Bangladesh, and Cambodia. The campaign also seeks to build a global movement of youth advocates to demand action from world leaders to achieve SDG 6 relating to universal access to water and sanitation.


This role ensures accurate, timely data collection and learning, promotes adaptive management, and supports evidence-based decision-making. Working closely with country teams and partners, the Monitoring & Learning Coordinator will strengthen monitoring and learning capacity, support the articulation and measurement of project impact, and help consolidate insights to inform both internal learning and sector-wide knowledge on urban water programming. This includes tracking progress towards the ambitious goal of reaching two million people.


The role will also support donor reporting, liaise with Member offices, and deputise for the Project Delivery Lead when required.

In this role, you will:

Lead the development and implementation of the project monitoring and learning framework Support countries with timely and accurate data collections, analysis, learning and reporting Provide assurance on data quality and integrity Produce consolidated monitoring and learning reports, highlighting progress, challenges, lessons learned, and recommendations for adaptive management. Support with donor reporting and communications. Facilitate and support cross-country learning and knowledge sharing and work with technical teams to translate learning and into practical delivery changes. Champion WaterAid's commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

Degree level qualifications or experience or commensurate experience in relevant fields Strong demonstrable experience in monitoring, evaluation and learning in international development, preferably in WASH, urban development, or public health. Proven experience developing and managing MEL systems and processes for complex, multi-country or large-scale projects. Significant familiarity with both qualitative and quantitative MEL methods, participatory approaches, and adaptive management. Strong analytical and data management skills, including use of software for data analysis and visualisation Excellent facilitation, capacity building, and coaching skills to support country teams and partners.

Although not essential, we'd prefer you to have:

Experience working with urban WASH programmes, particularly in low- and middle-income countries. Experience in participatory MEL approaches and adaptive programme management. Experience designing surveys using mWater software, or equivalent. Knowledge of safeguarding, gender equality, disability inclusion, and social accountability in MEL processes. Fluency in Spanish, Portuguese or other relevant languages is an advantage.

View the full job description

here

Closing date:

Applications close

12:00 PM UK time on 4th August 2025

. Interviews are expected to take place

week commencing 11th August 2025

.

How to apply:

Click Apply to complete the pre-screening questions and upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre?employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid's Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

36 days' holiday (including 8 Bank Holidays) Option to buy an extra 5 days' annual leave Employer pension contribution up to 10 % Flexible and hybrid working arrangements Season ticket loan Free annual eye tests 'Give as you Earn' charitable giving scheme Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) Sabbaticals One paid volunteer day each year

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).


Together, we'll change the world through water.


Join us and be part of the change !