Job Description

Mortgage Administrator

We are looking for an experienced mortgage administrator to join our team.

The role of Mortgage Administrator will involve providing mortgage administration support to the Director, case managing files accurately within prescribed time-scales and focusing on achieving excellent customer service at all times. We are seeking an individual who can take ownership of customers' queries ensuring appropriate solutions are given and seen through to conclusion.

Duties

Progress mortgages through to legal completion and beyond. Liaise with Mortgage Advisers to ensure appraisal on the progress of mortgage cases and resolving any queries arising. Prepare mortgage suitability letters Monitoring client emails, account management of clients. Act as the first port of call for queries from clients, lenders and conveyancers. General office administration duties such as filing, photocopying and answering the telephone. Occasional finance administration duties. Updating and maintaining systems and files. Working with the Director and office team to ensure all activities meet compliance and regulatory requirements.

Experience and qualifications

Proven administration experience, preferably within a mortgage or financial services environment. Excellent communication and customer services skills. Excellent computer skills including Microsoft office suite. Attention to detail and experience of working with prescribed systems and procedures. Self-motivated and professional individual.

Other information

Salary, negotiable depending on experience.
For more details and to apply, please forward your CV and relevant experience to: enquiries.connollyfp@sjpp.co.uk

Job Type: Full-time

Pay: 25,000.00-30,000.00 per year

Schedule:

Monday to Friday
Work Location: In person

Reference ID: CFP Mortgage Administrator