Job Description

Job title

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Mortgage Administrator

Basic Salary - 26,000- 29,000 with OTE 35,000 - 40,000

The main purpose of the role:

Ensure clients have a smooth and pleasant experience Administer mortgage and protection applications from the point of sign-up whilst supplying outstanding documents to lenders and insurers Support the advisors in managing relationships with clients that have been seen for their initial mortgage appointments Support the advisors with supplying critical information to lenders and insurers to ensure applications move to offer swiftly Update notes on records to reflect the progress of cases Update in house reporting tools to reflect case progression Provide clients with regular updates during the process and support the advisors by answering any non-advice related questions where possible. Provide general insurance quotations Appointment confirmation & qualification Generation of protection leads

Working hours/ Location

:

Full-time position (Monday-Friday 8:30am - 5.30 pm) Working in our Royston or Newmarket office

Behaviours

Excellent interpersonal, influencing and team working skills with the ability to work constructively with colleagues across the business Ability to manage a busy workload Accurately record results and outcomes/actions on our systems Ability to resolve problems quickly and efficiently

Essential and Desirable Skills and Experience

Essential

Flexible and professional approach Previous mortgage administration experience Have excellent communication skills Friendly and warm telephone manner Motivated and driven to deliver results
Desirable

1-year experience with Mortgage Administration/Case progression
Opportunity to train as a mortgage broker and be provided with full support and resources for qualification

Job Types: Full-time, Permanent

Pay: 26,000.00-29,000.00 per year

Benefits:

Company pension
Work Location: In person

Reference ID: EM2201