Are you highly organised, good under pressure, and looking for a company where you can grow and thrive in the mortgage industry?
We're looking for a brilliant Mortgage Administrator to join our Southampton-based operations team. You'll play a key role in supporting clients from mortgage application through to completion, working closely with lenders, solicitors, estate agents and providers to keep things moving smoothly and professionally.
It's a great opportunity for someone with at least a year of admin experience who wants to develop in a fast-paced, rewarding role with a clear progression path.
What you'll be doing:
Acting as the main point of contact for clients once their application has been submitted
Uploading documents to lender portals and chasing updates
Liaising with solicitors, lenders and providers to keep cases progressing
Completing ID checks, AML and compliance admin
Keeping our in-house system updated with accurate notes
Working closely with brokers and our operations team to deliver exceptional service
What we're looking for:
1+ year of administration experience
Strong communication and organisational skills
Confident using Word, Excel, Outlook etc.
A proactive, supportive, detail-oriented approach
Ability to work independently and as part of a team
Why join us?
Established brand with over 50 years of industry experience
Friendly, supportive team culture
Bonus structure with realistic OTE of 30,000
Hybrid working after probation (initially office-based in Southampton)
Clear development opportunities within operations or advising
If you're looking for a role where your attention to detail and client-first mindset really makes a difference, we'd love to hear from you.
Job Type: Full-time
Pay: 24,000.00-30,000.00 per year
Additional pay:
Bonus scheme
Benefits:
Casual dress
Company events
Company pension
Free parking
On-site parking
Work from home
Schedule:
Monday to Friday
Experience:
Administrative: 1 year (required)
Work Location: Hybrid remote in Southampton SO14 0PF
Reference ID: JCADMIN
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