Duart House, Strathclyde Business Park, Bellshill (Hybrid flexibility can be explored once competent)
Salary:
25,000-27,000 DOE + quarterly bonus opportunity
Job Type:
Employed, Full-time (37.5 hours weekly)
About Us
The Home Hub Mortgage Centre is a new brokerage specialising in mortgage and insurance services. We pride ourselves on delivering expert advice with integrity and professionalism with a personal flare.
As an ambitious company, our mission is to provide world class service to each client, forming lasting relationships and we are looking for like-minded individuals to join us on the journey.
Having secured newly refurbished offices, we provide a fantastic workspace wherein our teams are encouraged to flourish.
Role Overview
A full-time role for a Mortgage Paraplanner working with a team of Mortgage Advisers, you will be responsible for supporting the operation to deliver a seamless service for our clients.
You will work closely with our team to effectively manage several client cases through each step of their mortgage journey. As a key touchpoint for our clients, an understanding of the mortgage process and exceptional communication skills is required.
Key Responsibilities
Make initial contact with potential clients using our lead generated data
Successfully converting initial client touchpoints to appointments for our Mortgage Advisers
Manage multiple client cases at any one time - liaising with Mortgage Advisers, lenders and clients
Seamlessly guide clients through the end-to-end mortgage process
Comply with FCA regulations and company standards to satisfy the networks audit requirements
Assist with managing paperwork and following up with clients through various contact methods (telephony/email/letter)
Work closely with Mortgage Advisers to ensure efficient case progressing whilst providing exceptional client service
Self-develop and stay up to date with industry related topics
Build and nurture strong client relationships to encourage a returning client base and referrals
Key Requirements
Proven track record in Mortgage paraplanning/administration or case management is preferred
Strong knowledge of mortgage and protection processes, compliance and lender research is preferred
Ability to multitask and efficiently handle and switch between various responsibilities
Dedicated to maintaining compliance standards and treating customers fairly
Excellent written and verbal communication skills
Team orientated and willing to support and collaborate with the team
Our Offering
Salary of 25,000-27,000 DOE
Quarterly bonus scheme
30 days annual leave allowance
Plus, one additional day on your Birthday
On site parking
Company pension
Access to a wide panel of lenders and protection providers
On site working with operational support
How to Apply
If this role is for you, we'd love to hear from you! Submit your CV and cover letter to: Taylor@thhmc.co.uk
Job Type: Full-time
Pay: 25,000.00-27,000.00 per year
Additional pay:
Performance bonus
Quarterly bonus
Benefits:
Company pension
On-site parking
Schedule:
Monday to Friday
Weekend availability
Application question(s):
Are you happy working in an on-site setting (Bellshill)?
Do you have any Mortgage sector/relevant experience?
Work Location: In person
Reference ID: THH Mortgage Centre
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