Job Description

Acclaim (UK) work on behalf of a market-leading Credit Hire Organisation and are recruiting for a Collections Claims Handler to handle the financial settlement of credit hire claims.

Fantastic opportunity to work for a dynamic, fast moving company within the credit hire industry who pride themselves not only on brilliant service to their customers but also maintaining an enviable place to work.

The Collections Claims Handler role involves the negotiation and settlement of credit hire and storage and recovery invoices with at-fault insurers, after we have overseen the provision of a like-for-like credit hire vehicle to non-fault parties involved in motor accidents. Day-to-day, you will take ownership of your own caseload which will involve keeping clients up-to-date and negotiating financial settlements with insurers both over the phone and via written correspondence.

What you need to work for us:

Experience working in credit hire, insurance or automotive industry Experience in dealing with RTA claims A good level of knowledge of vehicles Excellent telephone manner and customer service skills Great communication skills both written and verbal and the ability to negotiate confidently The ability to multitask, prioritise and work effectively to deadlines A can do attitude and flexibility to assist other areas of the business as required The ability to make fast, informed decisions The ability to make effective relationships with colleagues A working knowledge of Word/ Excel/Outlook and basic IT skills

Desirable skills:

Previous experience as a claims handler within the motor industry

What we offer you:

Hybrid working - blended schedule of working from home and the office On-site parking at the office Casual dress Fantastic team atmosphere Competitive holiday allowance Performance-based bonus/incentive scheme Pension scheme Monthly McDonald's breakfast
Job Types: Full-time, Permanent

Hours: 37.5 per week, 8.30-5, Monday to Friday

Salary: starting from 24,500 per year dependent on experience, plus competitive non-contractual bonus scheme allowing additional earning potential on average of 1,500-2,000 per year, solely dependent on performance.

Job Types: Full-time, Permanent

Pay: From 24,500.00 per year

Benefits:

Casual dress Company events Discounted or free food Free parking On-site parking Referral programme
Work Location: In person