NCS IT is expanding! Join our dynamic and growing technical team.
We are seeking a skilled
IT Technician
to join our busy support and project teams. These roles involve a mix of
helpdesk support
and
on-site project work
, providing a great opportunity to develop your expertise across various technologies.
About You:
We are looking for candidates with experience working for a
Managed Service Provider (MSP)
or a
Microsoft Partner
. Depending on expertise, multiple positions are available.
Key Responsibilities:
Providing
remote and on-site IT support
to clients
Managing and resolving
helpdesk tickets efficiently
Delivering
project-based work
, including system installations and migrations
Meeting
SLAs
and following established support procedures
Communicating effectively with both technical and non-technical users
Liaising with leading vendors, including
Microsoft, Dell, HP, Acronis, and Sophos
Technical Skills & Experience:
Experience with some or all of the following technologies would be advantageous:
Windows Server, Virtualisation, and Microsoft Azure
(firewalls, anti-virus, MDR deployment and maintenance)
PC & Server hardware
(troubleshooting and installations)
What We're Looking For:
Methodical and detail-oriented
approach to troubleshooting
Ability to manage and prioritise multiple tickets
independently
Strong communication skills
- capable of explaining technical solutions clearly to clients
A
proactive and problem-solving mindset
This is an exciting opportunity to be part of a fast-paced and supportive team, working with cutting-edge technologies. If you are passionate about IT and eager to grow your career, we'd love to hear from you!
Job Types: Full-time, Permanent
Pay: 23,500.00-30,000.00 per year
Benefits:
Company events
Company pension
Free parking
On-site parking
Private medical insurance
Sick pay
Experience:
IT support: 2 years (required)
Licence/Certification:
Driving Licence (required)
Work Location: In person
Reference ID: ENG-MSP
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