Job Description

We are seeking enthusiastic individuals with a passion for delivering exceptional customer service, to join our current team of staff for this years' festive period, where you will be serving mulled wine and other alcoholic beverages on our city centre stalls.

This is a temporary role running from week commencing 13th November until 22nd December 2025.

What You'll Do:

Prepare and serve hot drinks and provide excellent customer service in a fast-paced environment. Maintain cleanliness and hygiene standards and adhere to company procedures. Handle cash and card transactions Maintain stock levels efficiently. Assist in the setting up and packing away of the stall each day. Communicate effectively with other team members to ensure smooth running of operations.

What We're Looking For:

Friendly, approachable and outgoing personality with a willingness to learn new skills. Confidence and forward thinking when working in a team. Work well under pressure in fast paced environments. Strong communication skills to interact effectively with customers and colleagues. Candidates with experience in customer services roles, particularly in a food and beverage industry. Knowledge and proficiency in food safety is preferable.

Good To Know:

You will be working on the stall outdoors, but undercover for the duration of the festive period. You must be based in and around York and can reliably commute into the city centre. Weekend availability is essential and we would expect you to be able to commit to at least 1 day per weekend for the season. We hope to hold telephone interviews as soon as possible and then get you in for a short training shift before the Christmas market begins. Shifts are between 4-9 hours long.
Job start date: week commencing 13th November.

Job end date: 22nd December.

If you love working as part of a team, and want to be part of the magical Christmas experience in York, we'd love to hear from you!

To apply,

please send your CV and a brief cover letter outlining your experience to Hannah at h.sherwood0@gmail.com

Job Types: Part-time, Fixed term contract
Contract length: 6-7 weeks

Pay: 12.50 per hour

Expected hours: 18 - 30 per week

Benefits:

Casual dress Discounted or free food Employee discount
Application question(s):

What is your availability to work like between 13th November to 22nd December?
Are there any days you specifically cannot work?

Experience:

customer service: 1 year (required)
Work Location: In person

Reference ID: mulled wine
Expected start date: 13/11/2025