Job Description

About the Employer

The Apothecary Shop offers a wide range of natural products to promote health and well-being. Alongside natural remedies, nutritional supplements, and loose herbs, we stock organic and ethical products for skin, hair, dental and personal care, aromatherapy, home care and gifts. Our mission is to promote ethically sourced, high-quality natural and organic products at an affordable price.

In addition to the retail side of the business, we are home to a variety of Natural Health practitioners, offering an array of therapies, promoting natural health and wellbeing.

31 The Homend

Ledbury

HR8 1BN

Apprenticeship programme

Multi-Channel Marketer level 3 Apprenticeship standard

Multi-Channel Marketer Level 3 Apprenticeship Standard: The successful candidate will undertake a fifteen-month (followed by an Apprenticeship Assessment period), nationally recognised qualification through TDM This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off-the-job training and monthly coaching sessions You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification You will have a designated mentor in the workplace to support your learning and at the end of the programme will be assessed via an external assessment body

Overview

Do you have a passion for natural health and wellness? Join The Apothecary Shop to support our digital marketing campaigns while helping customers both online and in-store. A creative role combining marketing, content creation and customer service.

Support digital marketing across email, social media and other online platforms. Create and schedule content, update product listings, support website improvements and respond to customer queries. Assist with posting articles, email and social media campaigns, SEO and analytics. Provide customer service in-store and online, with additional retail duties.

Support digital marketing campaigns across email, social media and website. Create and schedule engaging content for products, offers and seasonal campaigns. Manage product listings, pricing updates and online stock levels. Monitor campaign performance using analytics tools. Assist with SEO, website updates and blog posting. Respond to customer enquiries across digital platforms. Provide face-to-face and online customer service. Support general retail duties as required.

Skills Required

Strong interest in the natural health sector. Excellent customer service skills. Creative mindset with good written and verbal communication. Tech-savvy with confidence using digital tools. Videography and photography skills advantageous. Experience using Photoshop, InDesign, Canva or similar is beneficial. Ability to manage time effectively and meet deadlines. Positive attitude, team player and proactive with new ideas.

Essential qualifications

Minimum of 4 GCSEs at grades 9-4 (A-C) including English and Mathematics, or equivalent.

Hours / Working Week

Monday to Friday 9am to 5:30pm, with occasional Saturday work

Additional information

You will initially work at our Ledbury store, moving to our new Ross-on-Wye store once open. You must have your own transport and be able to travel between both locations. Occasional work on Saturdays may be required. Small team environment; flexibility is essential.
Primary base: Ross-on-Wye (new store) Initial base: Ledbury, 31 The Homend, HR8 1BN Ongoing travel between both sites required.

Potential opportunity for full-time employment and progression to the Digital Marketer Level 6 (Integrated Degree) apprenticeship for the right candidate.

Job Types: Full-time, Apprenticeship

Pay: 10.00 per hour

Work Location: In person