Job Description

Multi Services Assistant - Part Time
Salary: 14,140.00 per annum, plus company benefits
Location: Nottingham, NG1 7BQ
Contract: Part Time, Permanent
Shifts: 21 hours per week, working Wednesday to Friday, 8:30am to 16:30 with 1 hour lunch unpaid
Work model: Fully onsite
Williams Lea seeks a Multi Services Assistant to join our team!
Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.
Purpose of role
The role of Multi Services Assistant is a key position in Williams Lea reporting to the Multi Services Team Leader. This role manages the daily operational and administrative operations of the Mail Room department including establishing work priorities, ordering stock, client facing responsibilities, mail distribution, occasional reception cover and general administrative tasks.
Key responsibilitiesHandling incoming and outgoing mail Records management Ensure all deadlines are met and renegotiate those that are unachievable in a proactive fashion by liaising directly with the client. To deal with any issues raised by escalating these to your line manager as and when required To ensure that all logs, forms and work related administration are completed in an appropriate manner Work tidy and safe at all times ensuring stock is stored in the appropriate storage areas To escalate any potential operational or Health & Safety issues to your line manager. Appraisals to be completed and returned in accordance with the instructions as given by your line manager To promote the core aims and values of Williams Lea on site To ensure that any training needs are requested in writing to your line manager. Dealing with customer requests (Email, phone and in person) Checking stock levels of paper, reprographic supplies, stationery cupboards & general supplies Ordering stock, ad-hoc requests, printed matter, reprographic supplies, etc. Delivering Ad-hoc requests Occasional support in other departments when required

Personal attributesOffice administration experience Exemplary level of customer focus, with demonstrable experience in a customer service environment Well presented with a professional manner Flexible, computer literate and a quick learner Confident effective communicator at all levels, both written and oral, with excellent writing and numeracy skills Hands on team worker High degree of attention to detail, ability to retain high levels of concentration in a busy working environment

Rewards and Benefits
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:25 days holiday, plus bank holidays (pro-rata for part time roles) Salary sacrifice schemes, retail vouchers - including our TechScheme which can be used on a range of gadgets such as Smart TV's, laptops and computers or household appliances. Life Assurance Private Medical Insurance Dental Insurance Health Assessments Cycle-to-work scheme Discounted gym memberships Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a "protected characteristic" in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview, please contact us at careersatWL@williamslea.com (we do not accept applications to this email address).
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