Job Description

Last year 786,574 people were offered information and support from Victim Support. As a Service Delivery Volunteer you will provide specialist support services for people affected by crime.

County/Borough

Kent

Office location

Compass House, Tufton Street, Ashford, Kent, TN23 1BT

Expected Number of Hours

3 or more hours per week

DBS required?

Enhanced

Police vetting required?

No

Closing Date

13/09/2025

Refno

6201

Why volunteer with us?

Make a difference - you will volunteer directly with victims and/or alongside staff. Gain skills and experience - you will receive training on how to provide practical and emotional support. Join our community - you will be part of a large community of over 1,500 volunteers and staff. Beyond your role - attend one or our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.

Volunteering with Victim Support in Kent

As a Volunteer in

Kent

your role will include:


Supporting victims of crime in our multi-crime service Delivering one-to-one support mainly by speaking with clients over the telephone or face to face Working alongside our dedicated Volunteer and Community Engagement Manager and Caseworkers to provide a client-led service Providing the validation, reflect and inform elements of our service framework Monthly social events as well as invitation to further presentations with existing multi-agency partners.

What do we ask of you?

In order to join us as a Service Delivery Volunteer, you must:


Be 18 years of age or over. Be able to volunteer for at least 3 hours per week, for at least 12 months. Undertake training over a 10-week period - this includes five virtual training days as well as completing a workbook and online learning modules. Undertake an enhanced DBS check & be part of the DBS update service. Be able to provide two satisfactory references. Have an active email address that you are comfortable using in order to engage with VS communications.

Expenses

All Victim Support volunteers are entitled to out-of-pocket expenses incurred whilst volunteering, including travel and lunch.

Diversity Matters

VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. We are happy to make reasonable adjustments to support you through the application process.

Want to find out more?

* If you have any questions or would like to find out more about this role, please contact the Volunteer and Community Engagement Manager in Kent, Becky at Kentvolunteering@victimsupport.org.uk.