Job Description

An exciting opportunity has arisen for an enthusiastic administrator to join the inpatient mental health administration team at Prospect Park Hospital in Reading.



The role will involve providing secretarial support to the Consultant teams, processing data subject access requests, managing databases, arranging for the recall and archiving of paper records and general administrative duties for the senior leadership team. Therefore, excellent typing and word processing skills and the ability to produce high quality documentation are a necessity.



Experience in an administrative or medical secretarial role is essential as is a commitment to excellent patient care, team working and a willingness to support change and adapt to new ways of working.



Potential applicants need to be aware that as part of their responsibilities, they will frequently be exposed to highly sensitive and distressing information relating to clients. This role involves line-by-line scrutiny of such records and will expose the applicant to such material.



The successful candidate will work across several disciplines within the inpatient administration team including the medical secretariat, medical records and general administration. Key tasks will include:



processing data subject access requests in-line with GDPR and Trust policies and procedures - this will require analysing medical records that often contain highly sensitive and distressing information



updating and maintaining accurate records relating to data subject



access requests and other requests for information



transcribing medical summaries



notating professionals' meetings



preparing weekly reports of clients who have been discharged



preparing agendas and taking minutes at meetings



providing high level administrative support to the senior leadership team



Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

Caring for and about you is our top priority



Committed to providing good quality, safe services



Working Together with you to develop innovative solutions



Your wellbeing is important to us. Some of the benefits of working for us include:



Flexible working options to support work-life balance



27 days' annual leave rising with service + opportunity to buy and sell



Generous NHS pension scheme



Excellent learning and career development opportunities



'Cycle to Work' and car leasing scheme including electric vehicles



Access to a range of wellbeing tools and services



Discounts at hundreds of popular retailers and restaurants



Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality



Generous maternity, paternity, adoption and special leave



Free parking across Trust sites



FOR SECONDMENT ROLES ONLY - If the secondment role becomes permanent, the successful candidate may be offered the permanent position.

The "must haves" for this role:

Good standard of education (4 x GCSEs at grade C or higher (old grading) grade 4 or higher (new grading) or equivalent



Previous experience of working in office-based or customer care environments and of handling sensitive and confidential information



Ability to produce professional documentation to a high standard



Demonstrable experience of using Microsoft Office software (Word, Excel, Outlook and PowerPoint) to an advanced level



For further information about the role, please see attached job description and person specification.



We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.



We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to call: Da-Xia Lasca on 0118 960 5241 or contact her by email at DaXia.Lasca@berkshire.nhs.uk.



We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.