Job Description

Job Purpose



The purpose of this role is to provide Mobile delivery of facilities support services across our client sites. The role will be responsible for carrying out a range of General Maintenance tasks to a number of sites within a set region. Key duties, though not exhaustive, are listed below. This is a mobile role covering Leicester and Coventry.



Duties:


General small repairs (including but not limited to re-fixing door handles, loose hinges/items, replace slats in blinds, shower fixings and rails)

Re-lamping of defective luminaries

Lock replacement for desk/cabinets.

Code changes to digi locks

Installation and repair of spy holes

Installation of new blinds.

Toilet seat re fixing and replacement

Loose carpet fixing/carpet tile replacing

Hanging and re fixing items to walls

Minor building fabric repairs, walls, skirting boards, doors.

Weekly & monthly planned maintenance tasks if required (fire alarm tests, water temperature recording, emergency lighting tests, etc.)

Monthly utilities meter readings

Minor decorating tasks

Minor plumbing repairs including drain blockages

Supporting external landscaping as required

Porterage duties (Moves & changes, furniture management & moves, etc.)

Maintain accurate documentation of all assigned work orders

Comply fully with Health, Safety & Environmental policies

Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner

Proactively walk the floors, reporting any maintenance or H&S issues to the helpdesk and appropriate manager.


Person Specification


Experience of building maintenance and handyman duties

Good understanding of health and safety requirements within a building environment

Have a proactive approach to maintenance and building management

Fault finding abilities are essential

Ability to record work accurately on work sheets and computer based systems

Ability to read schematic and circuit diagrams

Good communication skills and the ability to work within a team

Confident, enthusiastic and pro-active

Experience of working within a customer focused environment

Able to do the job right and do it right first time, within a pre-determined timescale

Willingness to undertake further training

Wanting to achieve success, for his or her self, the business and the customer

Flexible approach to work and working hours (subject to the EU Working Time Directive)

Working within the Interserve values and behaviours


Health and Safety responsibilities


Follow Group and company policies and procedures, at all times

Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery, or risk to health and safety, or the environment

Use all work equipment and personal PPE properly and in accordance with training received

Report any issues or training needs to your Line manager and /or via your divisional incident reporting system

* Take personal responsibility for Health & Safety matters