Job Description

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Multi-Trade Operative

Sutton Coldfield - covering the Midlands

\xc2\xa332,406 per year

40 hours per week - Monday to Friday, 8:00am - 16:30pm

Temporary position for up to 12 months

We currently have a vacancy available for Multi-Trade Operative to join our voids and tenanted properties Maintenance team based in the Midlands area. As a responsive operative you will be able to follow a job management system and be responsible for carrying out reactive repairs to our properties, ranging from a leaking tap to renewing a bath, changing a door handle to hanging a new door. The team also carry out void works which can vary from overhauling a window to a full bathroom or kitchen replacement. We also carry out external repairs including fencing and groundworks. Therefore, knowledge or experience in the following skillsets is a must, plumbing, carpentry, tiling, plastering, decorating and glazing.

The role will include both lone and team working so you will need to have good problem-solving skills and be able to work off your own initiative. You will also be required to carry out emergency repairs on an out of hours service on a rota basis. A company van, fuel card, uniform, mobile phone and power tools will be provided for business use along with training as and when required. You will be required to travel around various locations throughout the Midlands dependent on the work stream you are assigned to.

The role of Multi-Trade Operative will include:

• Attending occupied properties to carry out construction, diagnosing problems, fault fixing and maintenance duties required within a Social Housing environment
• Taking ownership of jobs by resolving problems or set into motion the means of resolution, ensuring customers and colleagues are kept informed
• Maintaining a suitable van stock level.
• Managing materials
• Providing accurate and timely information on the progress of works that is easily understood by the customer

Skills and experiences:

• City & Guilds qualification, NVQ 3 or relevant experience in relevant trades
• Recent experience of undertaking a similar role within social housing is advantageous
• Ability to work to deadlines and prioritise tasks
• Skills / experience in the following disciplines is a must - plumbing and carpentry
• Working knowledge of the health and safety regulations and requirements
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK manual driving licence.
• Excellent communication skills
• Able to use technology such as smartphones and computers to utilise email and training applications
• Ability to read works schedules

About us

Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 24 days annual leave plus public holidays (pro rata)
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Volunteering scheme
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• \xc2\xa332,406 per annum

For more information please

Closing Date: 02 August 2023

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

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Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Sanctuary Group