Job Description

Museum Manager

Haslemere Educational Museum

Haslemere Educational Museum is an award-winning museum situated in Southwest Surrey near the Hampshire and West Sussex borders with over 240,000 Natural History specimens, along with over 140,000 Human History artefacts from around the World. There are three large permanent galleries and two temporary exhibition rooms, with a library, archive and a dedicated education room for people of all ages. The grounds cover an area of over 15,000 square metres, with a large pond and gazebo, an observation beehive and a tree trail that follows the Museum's boundary through an area of Outstanding Natural Beauty.

Haslemere Museum Mission Statement

'To forward and advance the study of Science, Literature and the Fine Arts by means of a well-equipped museum of Natural History and objects of art and of a scientific, literary and historical nature.' Sir Jonathan Hutchinson FRS.

Salary

: 35,000 - 40,000 pro- rata Hours Part time, 3 days a week (inc. some weekends and evenings)

Job Purpose

The Museum Manager is responsible to the Board of Trustees for the overall operational management of Haslemere Education Museum. Working with the Board of Trustees the postholder will develop the museum's sustainability, ensuring excellent visitor experience, positive engagement with current and future audiences, fostering strong relationships internally across the staff and volunteer team and externally with the local community and partner organisations.

Accountabilities

Ensure operational effectiveness of the museum

Actively contributing to the strategic development of the organisation

Managing financial and human resources efficiently

Embedding a positive, sustainable staff and volunteer culture within the museum

Achieving high standards of visitor experience

Overseeing retail operation

Development of marketing, PR and social media

Ensuring timely building maintenance checks and risk assessments

Overseeing the management of IT systems

Overseeing recruitment, performance management, and training.

Complying with legal and statutory responsibilities of the organisation in employment, H&S, Safeguarding and GDPR

Responsibilities

Operations Management

Ensuring effective leadership and management and development of the museum within the policies and procedures agreed by the Trustees

Ensuring effective day to day operation of the museum

Advising Trustees on policies, staffing matters, current issues and development opportunities, ensuring they receive sufficient and timely information to perform their role effectively

Oversee the scheduling of events, displays and exhibitions in conjunction with the Curator and Education Officer

Oversee retail operations such as the shop, ticket sales and lettings

Contributing to the preparation, running and administration of Trustee and Management & Staff Committee meetings and ensuring these are effective

Staff and volunteer management

Line-managing the operational staff team ensuring they receive the support and training needed for their safety, good performance and development and that workplans are in place and aligned with the Strategic Plan

Ensuring that the team continues to provide a high quality, safe and welcoming visitor experience through clear protocols, procedures and team training

Creating and sustaining a collaborative and effective teamworking culture amongst staff and volunteers

Office & premises management

Ensuring legal compliance in areas of employment, Health & Safety, security, Safeguarding, GDPR and taking the lead in implementation and risk management

Ensuring that the Emergency Plans are regularly reviewed and updated

Ensuring that all building maintenance checks are carried out

Ensuring effectiveness of IT systems

Managing contracts and checks with suppliers, services and utilities, ensuring stability and value for money

Ensuring a call-out rota is in place and being a keyholder

Organisational development

Driving delivery of the Strategic Plan and informing its future development

Working with the Curator and Education Officer to retain Accreditation standards

Be the public face of the museum to enable the museums future development

Financial management

Work with the Finance Trustee and the Honorary Treasurer to set the Museum's operating budget, and working with the Finance Officer to ensure it is managed appropriately and that effective financial procedures and performance indicators are in place

Coordinate grant applications and drive forward membership

Audience development

Reviewing, monitoring and interpreting the museum's visitor data, providing regular reports and recommendations to Trustees

Developing marketing, PR and digital presence with the office team

Developing external partnerships and stakeholder relationships that will enable the museum to enhance its activities and offer

Supporting the work of Trustees in cultivating potential donors and sponsors

Professional development

Taking a leading role in continuing professional development, identifying relevant training and professional development opportunities

Person Specification

We are looking for someone with extensive recent experience of leadership management in the heritage/culture sector, including line-management of staff and financial management, with highly developed communication, interpersonal and organisation skills, and a flexible and creative approach to problem-solving.

Qualifications

Degree or equivalent, plus experience of working in a similar role OR specialised skills acquired through significant on the job experience

Essential experience/competencies

Significant demonstrable recent experience leading a multi-disciplinary team in a museum, heritage site, or culture setting

Managing staff and volunteers, including the necessary skills and ability to develop and motivate a strong team.

Experience of recruitment, retention, development and assessment of staff and volunteer teams

Knowledge in the development of exhibitions, events and programmes which engage a range of audiences

Managing budgets and resources

Business, financial and organisational planning

Experience of effective marketing and use of social media to promote events, exhibitions and membership

Developing and managing projects, including fundraising and grant applications

Monitoring and interpreting data to inform audience development

Apply by sending a CV and covering letter to chairman@haslemeremuseum.co.uk

Job Types: Part-time, Permanent

Pay: From 21,000.00 per year

Expected hours: 21 per week

Benefits:

Company events Company pension Free parking
Ability to commute/relocate:

Haslemere GU27 2LA: reliably commute or plan to relocate before starting work (required)
Experience:

museum: 1 year (required)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person