Job Description

About Bender UK

: Bender UK is a leading provider of electrical safety solutions, specialising in monitoring systems for electrical installations and equipment. Our products ensure the highest levels of safety and reliability in various industries, including healthcare, rail, and industrial sectors.

Main Purpose:

The National Account Manager - Healthcare is responsible for identifying, developing, and managing strategic relationships across UK healthcare construction and infrastructure sectors. The role focuses on engaging with private sector healthcare providers, modular healthcare facility providers, NHS hospitals, main contractors, and key sub-contractors involved in the UK Government's New Hospital Build Programme and other healthcare frameworks developing new or refurbished healthcare facilities.

The role is highly relationship-driven, combining strategic account management, early-stage project engagement, and long-term opportunity development to drive sustainable revenue growth.

Key Responsibilities

Strategic Account & Relationship Management

Develop and manage long-term, senior-level relationships with key national healthcare accounts, including private healthcare providers, NHS Trusts, and modular healthcare specialists. Establish strong working relationships with main contractors and key sub-contractors (e.g. electrical contractors) operating within healthcare frameworks and capital build programmes. Act as the primary point of contact for assigned national accounts, ensuring consistent engagement and value delivery.

New Business Development & Project Engagement

Identify and engage with healthcare construction and refurbishment projects at concept, design, and pre-construction stages. Track and influence opportunities within the UK Government's New Hospital Build Programme and other healthcare development frameworks. Work collaboratively with specification, design, and technical stakeholders to secure project inclusion and preferred supplier status. Develop a robust pipeline of healthcare-related opportunities across new build, refurbishment, and modular projects.

Frameworks & Market Intelligence

Maintain a strong understanding of relevant healthcare frameworks, procurement routes, and capital investment programmes. Monitor market trends, competitor activity, and upcoming healthcare infrastructure investments. Provide insight and feedback to the wider business to support product development, service offering, and go-to-market strategies.

Internal Collaboration & Delivery

Work closely with internal sales support, technical, project delivery, and commercial teams to ensure seamless execution of customer requirements. Ensure accurate forecasting, reporting, and CRM management for all assigned accounts and opportunities. Support pricing, tender responses, and commercial negotiations in line with company objectives.

Performance & Governance

Deliver agreed revenue, margin, and growth targets for national healthcare accounts. Ensure all activities comply with internal governance, compliance, and healthcare sector requirements. Represent the business professionally at industry events, conferences, and networking forums.

Skills & Experience

Essential

Proven experience in a National Account Manager, Key Account Manager, or senior business development role within the healthcare, construction, or building services sectors. Demonstrated success in developing relationships across complex stakeholder groups, including end users, contractors, and sub-contractors. Strong understanding of healthcare construction, refurbishment, or modular facility delivery environments. Experience working with public sector frameworks and large-scale capital programmes. Excellent negotiation, communication, and relationship-building skills.

Desirable

Knowledge of the UK Government's New Hospital Build Programme and NHS procurement processes. Experience working with main contractors and electrical sub-contractors within healthcare projects. Technical or specification-led sales experience.

Personal Attributes

Strategic, consultative, and relationship-focused approach to sales. Highly credible and confident engaging at senior and executive levels. Proactive, resilient, and self-motivated with a national remit. Strong planning, organisational, and influencing skills

Dedication:

Committed to achieving goals and delivering exceptional service.

Excellence:

Striving for the highest standards in all aspects of work.

Trust:

Ability to build and maintain long-term customer relationships.

Teamwork:

Ability to work independently and as part of a team.

In addition to a competitive salary Bender UK offers the following benefits:

Salary: Negotiable (depending on experience)



Bonus: Eligible to participate in the annual company bonus scheme



Car Entitlement: A company car or cash equivalent allowance



? Holiday Entitlement: 25 days + 8 bank holidays with a buy/sell leave scheme in place at the start of each holiday year



Pension: 6% employer contribution



? Benefits: Access to various high-street discounts



Wellbeing: Single private medical cover and access to an employee assistance programme



Social: Regular opportunities to meet and interact with colleagues on a social basis



Development Opportunities: We provide opportunities for professional growth and development, and are committed to fostering a culture of innovation and excellence



Remote Working: You will be based from home for this role with a requirement to travel to customer sites within your region



This is an exciting opportunity to be a part of the growing team at Bender UK, while working for a thriving, global, family-owned company which is an expert in electrical safety. It is a long-term permanent position with excellent career prospects.