Job Description

REQ ID



97110



POSTED



Dec 19, 2025



FUNCTION



Sales



LOCATION



London, LND, GB, SW19 4DR



NATIONAL ACCOUNT MANAGER - BOOTS



WIMBLEDON



HYBRID WORKING



We're Coty, a global leader in beauty. We're #1 in the world for Fragrance and #3 in the world in Colour Cosmetics with a portfolio of brands that have been known and loved for generations.



Our iconic portfolio of more than 77 brands are sold in over 150 countries around the world. We believe in beauty with a purpose and brands that inspire, no matter where they are in the world. We have some of the most well-known brands in the categories of Fragrances, Colour Cosmetics and Skin & Body Care including Boss, Burberry, Gucci, Chloe, Calvin Klein, Marc Jacobs, Kylie by Kylie Jenner, Lancaster, Sally Hansen, Rimmel, Max Factor and the list goes on and on!



Coty is committed to building a workforce that is as diverse as the communities we serve. Hiring people with different backgrounds and experiences helps us build better products, better serve our users, and build a diverse and inclusive workplace.



RESPONSIBILITIES



This role will be responsible for managing Coty's Luxury and Lifestyle Fragrances with Boots, our largest retail partner. The National Account Manager role is responsible for building strategic relationships, delivering annual sales and profit targets, and ensuring our brands stand out in a highly competitive category. The role offers a huge amount of scope to drive our brands in creative ways with the customer and stretch your account manager experience, working cross functionally to deliver results.

Your main focus:

Business Planning



Own the commercial relationship with the key high street retailer

Lead annual joint business planning, including setting targets, forecasting, and aligning on long-term growth strategies

Responsible for creating and implementing market leading, omni-channel activation plans that our tailored to the retailer and specific Coty brands

Collaborate with Marketing, Retail Media, Commercial Excellence, Visual Merchandising, Field and Education teams to deliver standout in-store visibility, seasonal campaigns, and consumer experiences.

Influence internal stakeholders with robust commercial rationale and category insight

Lead cross-functionally to unlock strong, retailer centric promotional plans



Negotiation



Agree listings for all new products and brands as appropriate

Manage promotional plans, trade budgets, and retailer margin requirements to maximise ROI

Lead cost price, trade terms, space and JBP negotiations

Analyse sales performance, competitor activity, and category trends to make data-driven recommendations.



Forecasting/Supply Chain



Build robust and accurate forecasts that meet business expectations based on sell out plan to ensure exceptional service levels



Financial responsibilities



Deliver sales, profit, and market-share objectives across Fragrance category

Manage monthly, quarterly and annual sales forecasts and provide rationale to Customer Business Manager

P&L ownership allowing you to show our ability to drive top and bottom line

Manage Gross to net controls to optimise profitability

Manage an investment plan to drive consumer awareness whilst maximising profitability

Deliver maximum consumer engagement from trade investment

Accurately prepare financial accrual requests and implement these with the Commercial team

Work with the customer and Customer Services to minimise receivables to achieve target Debtor days for the customer



Working for Coty means putting kindness at the centre of all we do. Coty want to unleash every vision of beauty and to further celebrate that vision, we encourage you to bring your authentic self to the team. We proudly demonstrate inclusion and role model the right behaviours in our close-knit team.



This role will report into the Customer Business Manager and you will collaborate with the Brand teams, Marketing, Sales and Supply & Demand teams.



YOU ARE A COTY FIT



You like to (add experiences or skills). As a/an experienced (job title), you (add way of working) and you get energy from working in a fast-paced, diverse and international environment. Other than that, you:



Proven success as a National Account Manager within beauty, fragrance, luxury, or premium FMCG

Strong experience working with UK high-street retailers (Boots experience highly desirable).

Deep understanding of the beauty/fragrance retail landscape, consumer trends, and the dynamics of premium/luxury categories.

Excellent negotiation, relationship-building, and presentation skills

Commercially savvy with strong financial acumen, forecasting ability, and P&L ownership

Highly organised, proactive, and comfortable working in a fast-paced, entrepreneurial environment

Has a flexible approach and adapts to challenges and changing priorities as needed



OUR BENEFITS



As our National Account Manager some of the benefits you will receive are:



Day off on your Birthday.

Life Assurance & Income Protection

Corporate Eye Care Scheme

Access to discounted Coty merchandise via employee website

Employee Assistance Programme

Generous leave policy, including but not limited to:

gender neutral parental leave, personal leave, volunteering leave.

Dedicated ERGs to promote DE&I in the workplace

Salary sacrifice schemes:

Cycle to Work, Season Ticket Loan, Nursery Benefit



RECRUITMENT PROCESS



A telephone/online introductory meeting follows.

A first online/in-person interview

A second interview

You will receive a proposal with the terms of employment.



ABOUT COTY



Coty is one of the world's largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty!



For additional information about Coty Inc., please visit www.coty.com/your-career.