Job Description

Credit Controller based at the Head Office of this leading electrical wholesaler, offering an excellent basic salary and benefits package (including a competitive bonus scheme).

As a firm supporter of continuing professional development, excellent career progression prospects are also available for candidates that demonstrate hard work and determination to succeed.

The Role of Credit Controller:

As part of the Internal Team within the National Accounts Department, you will be responsible for monitoring a dedicated "Single Point of Contact" in-box. (Customer remittances, Customer Queries) and thoroughly reconciling customer accounts. You would be part of a well-established and organised team helping maintain and grow a customer base of circa 1000 clients

The role requires:

Assist the department in monitoring and managing "Single Point of Contact" inbox handling customer queries and remittances Reconciling customer accounts - ensuring disputes and notes are kept up to date on the customer's account Debt Collection - Actively pursuing overdue accounts and implementing timely collection strategies Payment Processing - Accurately processing payments and allocating them to respective accounts Payment Handling - Managing payments and addressing payment-related issues, including refunds, and bounced cheques Credit checking potential new customers and arrange for new accounts to be opened Check, arrange, track and maintain insurance and credit limits for all National accounts Resolving branch and customer queries via phone and email Maintenance of customer account records across inhouse systems Use customer portals for checking orders and invoices Reporting - Generating comprehensive reports on account status and collection activities Collaboration - Collaborating with other departments to resolve issues and maintain smooth operations. Follow month end and year end processes Performance Monitoring - Monitoring personal performance against set targets and participating in training programs for improvement Financial Compliance - Ensuring adherence to financial policies and procedures

Essential Skills and Experience:

Excellent verbal and written communication skills, in addition to strong computer and IT skills (Outlook, Teams, Excel) Excellent query resolution skills Well organised, with the ability to work to deadlines and remain calm under pressure

Preferred Skills and Experience:

Experience within a Credit Control environment

What's in it for you?

Starting rate negotiable per annum subject to experience Commencing on 25 days holiday per annum (full time employees) plus Bank Holidays 40 hours per week. Great Bonus scheme. Initial training and on-going development from an experienced team member Brilliant opportunities to take on more responsibility and long term career prospects

About Us:

With over 50 years experience in the electrical wholesale industry, we are an energetic organisation that is part of a very successful European business. With a network of over 400 trading branches across continental Europe, and over 100 branches currently open in the UK (with a plan to have 300 open in the next 10 years), there has never been a better time to get on board.

If you have not heard from us within two weeks of the closing date please assume that you have been unsuccessful on this occasion.

No Agencies Please.

Job Types: Full-time, Permanent

Additional pay:

Yearly bonus
Schedule:

Monday to Friday
Work Location: In person