Job Description

National Police Chiefs' Council - Business Support Assistant

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Vacancy Reference Number
19846


Number of Vacancies
1
(B) OCU
National Police Chief Council HQ
Location
50 Broadway, London. This role requires 3-4 days a week in the office (3 days minimum).
Band
Band E
Part/Full Time
Full Time
Hours per Week
36 hours per week
Type of Contract
Fixed Term
Contract Duration
5 Month
Job Advert

Job Title:

Business Support Assistant - National Police Chiefs' Council

Salary:

The starting salary is 34,808, which includes allowances totalling 2,928.


The salary is broken down as 31,880 basic salary, which will increase annually until you reach the top of the scale 34,108. Plus, a location allowance of 1,928 and a non-pensionable allowance of 1,000.

Location

: 50 Broadway, London. This role requires 3-4 days a week in the office (3 days minimum).

Contract

- Fixed Term Contract until

31/03/2026

(with the potential for further extension subject to funding and performance).

THE NATIONAL POLICE CHIEFS' COUNCIL (NPCC)

Policing is operating in a time of global change and uncertainty, the public and our staff need a service which is responsive, able to tackle future challenges and embrace opportunity.


The National Police Chiefs' Council (NPCC) brings UK police leaders together to set direction in policing and drive progress for the public.


We achieve this through:

Coordination - by joining up the operational response to critical national policing issues to deliver policing today and shape the future. Collaboration - by working in partnership as part of the whole policing system and beyond to improve public safety. Communication - by sharing the collective expertise, views and action of UK police chiefs.

National Police Coordination Centre (NPoCC)

NPoCC consists of two core teams - the Operations (Ops) Unit and the Strategic Intelligence and Briefings (SIB) Unit, each led by a Superintendent. NPoCC Ops provides a national coordination function, mobilising mutual aid in support of all UK police forces, Crown Dependencies and British Overseas Territories, the Ops team also manage testing and exercising of over 200 role profiles.


NPoCC (SIB) produce the national public order/public safety strategic risk assessment, collate, assess and develop protest intelligence nationally, and provide strategic intelligence analysis and briefings. NPoCC routinely work with Government Departments and policing stakeholders in assessing policing capacity, capability and concurrency issues.


Recent operations include Operation Navette - the national UK policing response to widespread violent disorder, Operation Zappas - deployment of UK police officers to the 2024 Olympics in Paris, Operation Isoseist - UK policing support to MDP for C-UAS resilience. Additionally, the ACC holds the national portfolio for Civil Contingencies, engaging with a wide range of partner agencies.

BUSINESS SUPPPORT TEAM

Business Support maintains the logistics for the delivery of NPCC strategic meetings including Chief Constables Council, Regional Chiefs and the newly formed Strategic Planning and Coordination Board along with supporting NPoCC with operational and general administration needs. Other responsibilities include supporting the remote workforce for all IT and equipment, HR support, finance, governance assurance, information management and data protection protocols, and host force management duties. The team also work with a wide range of internal and external stakeholders to ensure the NPCC is able to support Chief Officers in the constantly evolving areas of national policing.

THE ROLE

The successful candidate would need to have the following experiences and skills:

Experience of providing comprehensive secretariat and business support within a public or private sector organisation (including maintaining accurate records, preparation of relevant documentation for use. Knowledge of project management and records and information management is important and an understanding of the structure of UK policing would be a distinct advantage. Knowledge or experience of using office products at an efficient level including SharePoint. Excellent communications and interpersonal skills with the ability to create impact and communicate effectively with people at all levels establishing credibility. Ability to deal effectively with any administrative errors/problems that occur, seeking guidance where necessary to ensure the team administration process is delivered timely, effectively and to the required service. Experience and understanding of working in a confidential and/or politically sensitive environment. Experience of working effectively both collaboratively within a team to solve problems and independently using personal initiative. Desirable - O365 Power Platform: Experience with Power Apps, Power Automate, Power BI, and Dataverse would be advantageous but not essential.

EMPLOYEE BENEFITS - If you join and work for us, you will get access to:

A competitive salary with yearly increments. Support networks, free Employees' Assistance Programme, Occupational Health and wellbeing services. Flexitime, with the ability to undertake your hours flexibly and in line with business need. Hybrid working, with the ability to work remotely dependent on role. Competitive pension scheme. Company sick pay. Job related equipment supplied Specialist equipment supplied, under Occupational Health referral Access to the Blue Light Card Scheme for discounts and services (requires a one-off payment of 5). Development, coaching and mentoring opportunities available. Supportive and flexible onboarding plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need.

VETTING

Applicants must hold or be prepared to undergo RV/CTC level before taking up the post.

APPLICATION REQUIREMENTS

Please provide a CV and evidence against the following competencies, (

350 words

maximum per competency) which are based on the knowledge, skills and experience set out in the job description and the competencies in the Competency and Values Framework (CVF).

Please note, CV's will not be assessed within the initial application, answers to the CVF questions alone determine next steps. Once candidates identified for interview has been confirmed, CV's will then be shared with the appropriate Hiring Manager.

We collaborate, Level 1

- Can you describe a time when you had to work closely with a team member or group whose working style was very different from yours? How did you handle it, and what was the outcome?

We take ownership, Level 1

- Can you give an example of a time when something went wrong on a work assignment or task, and you took responsibility to fix it? What actions did you take, and what did you learn from the experience?

We are innovative and openminded, Level 1

- Can you give us an example of when you have suggested / implemented a new way of working using one or some of the Microsoft packages?

Should you want to know more about the role, we would strongly encourage you contact hr-recruitment@npcc.police.uk to arrange an informal conversation.

Please do not attach 2 copies of your CV.

REASONABLE ADJUSTMENTS

With all recruitment processes, we support reasonable adjustments. This aligns with the Equality Act 2010 and reflects best practice in inclusive recruitment. Please let us know in advance so we can support you appropriately. See the following examples of adjustments recommended by Optima Medical Team for prior candidates.


Examples:

Assistive technology e.g. transcription software Advance access to interview questions Extra time for assessments and interviews

IMPORTANT NOTICE FAIR RECRUITMENT COMMITMENT / INTERVIEW CONDUCT

We also support the need for reasonable adjustments.

If you require assistive technology as part of a reasonable adjustment (e.g. transcription software), please let us know in advance so we can support you appropriately.

ADDITIONAL INFORMATION

Occasional national travel may be required. Travel expenses will be paid if location allowance is not being received, or when travel falls outside of the home to work journey. NPCC will pay for overnight accommodation if required.


The Metropolitan Police manage HR for NPCC recruitment.

Completed applications must be submitted by 23:55 on 28th September 2025.

Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager. The application review for this vacancy will commence

29th September 2025.

Following application review, successful candidates will be invited to interview. Interview dates will commence

6th October 2025.

Met candidates applying for a secondment opportunity must also make the Met HR Secondments Unit aware via HRMailbox-.SecondmentsUnit@met.police.uk so they can track applications made by their staff.


This role is open to external candidates as a fixed term contract, anyone who is an existing Met employee will be processed as a secondee.


Please note that if you are applying as a secondee from another national police force or government organisation, please contact HR-Recruitment@npcc.police.uk,

do not

apply online via Oleeo. Online applications will only be accepted for external candidates, or existing Met employees. If you an external to policing, please ensure you apply through the External Oleeo link available via - https://www.met.police.uk/police-forces/metropolitan-police/areas/c/careers/police-staff-roles/police-staff-vacancies/.


Anyone applying on a secondment basis, must seek Chief Officer Group and HR Business Partner support before applying. Applicants must also discuss with their Senior Leadership team their intentions to apply for a role within NPCC.


The Met is committed to being an inclusive employer with a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from ethnic minority groups and females.



As a Disability Confident employer, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations.



If you consider yourself to have access, workplace or reasonable adjustment requirements that need to be accommodated, we ask that you include this information within your application form. All matters will be treated in strict confidence and will not affect any recruitment decisions.





Essential For The Role
Candidate Information Pack
Business Support Assistant JD - Final.docx - 71KB Opens in a new window


Converted File Business Support Assistant JD - Final.docx.pdf - 109KB Opens in a new window
Additional Information
Competency and Values Framework (CVF) for Policing.pdf - 393KB Opens in a new window
The following competencies will be tested against during sift:
We collaborate at level 1

We take ownership at level 1

We are innovative and open-minded at level 1

Disability Confident Statement

The Met is committed to being an equitable (fair and impartial) and inclusive employer for disabled people, striving to have a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from people with disabilities and long-term conditions, ethnic minority groups and women.



As a Disability Confident Leader, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term conditions have the opportunities to fulfil their potential and realise their aspirations.



The Met is committed to making reasonable adjustments to the recruitment process to ensure disabled applicants can perform at their best. If you need any reasonable adjustments or changes to the application and recruitment process, we ask that you include this information within your application form. All matters will be treated in strict confidence.




Please note, if you are applying for a police officer role or to become a police community support officer (PCSO) or designated detention officer (DDO), there is a minimum requirement that you must pass a job-related fitness test (JRFT) at point of entry. This does not apply to police staff roles. Find out more about police fitness standards.



Read our full disability confidence statement.