Job Description

About Matalan

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From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here.



We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.



We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

About the role

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Reporting to the Head of Supply Chain and Network Planning, the Transport Contract Manager will be responsible for the effective management and optimisation of transportation services provided by various third-party logistics partner. This role involves overseeing the entire transport contracts, ensuring timely, efficient replenishment and delivery to our distribution centres, our national retail estate and our direct customers. The successful candidate will have a strong background in logistics, contract management, and a proven track record of driving operational excellence.

Contract Management:

Develop and maintain strong working relationships with the third-party transport companies. Monitor contract compliance and enforce service level agreements (SLAs). Negotiate contract terms and conditions to optimise cost and service levels.

Operational Oversight:

Collaborate with internal stakeholders to understand replenishment requirements. Implement and monitor operational processes to ensure timely and accurate deliveries. Address any operational issues and implement corrective actions.

Performance Metrics:

Define key performance indicators (KPIs) and regularly evaluate the performance of the transport companies. Implement continuous improvement initiatives to enhance efficiency and reduce costs.

Budget Management:

Develop and manage the transport budgets in collaboration with finance teams. Identify cost-saving opportunities and implement strategies to achieve financial targets.

Risk Management:

Identify potential risks to the transportation operations and implement risk mitigation strategies. Ensure compliance with relevant regulations and industry standards.

Communication:

Facilitate clear and effective communication between internal teams and the third-party transport provider. Provide regular updates on transportation performance and initiatives.

About You

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Proven experience in transport management and contract negotiation (preferably a minimum of 5 years experience). Strong understanding of logistics and supply chain processes. Excellent analytical and problem-solving skills. Effective communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Familiarity with relevant regulations and industry best practices.

Benefits

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In addition to competitive salaries, we also offer the below core benefits:


20% staff discount, which increases with length of service Thrive Recognition Scheme Wellbeing support provided by the Retail Trust Life Assurance Retail Rewards platform offering discounts for other retailers Pension Scheme Access to a wide range of career development * Additional benefits may apply depending on your role and area of the business