Job Description

About the Role

The role of Neighbourhood Housing Officer (Non-Social) is to support the Neighbourhood Manager in the development of policy and procedures for non-social housing properties as we continue on our growth journey. Responsible for the day to day management and delivery of an excellent service for customers residing in non-social housing properties, including Leasehold, Rent to Buy, Market Rent and Shared Ownership.

Role Summary

This role will be responsible for the management of all non-social rented homes within Cobalt Housing.


As Neighbourhood Housing Officer (Non-Social) you will work closely with our Development and Sales Teams ensuring that our customers receive a seamless transition and excellent customer service.


The Neighbourhood Housing Officer (Non-Social) will maintain effective working across the business and will support the development of relationships inside and outside the organisation.


The Neighbourhood Housing Officer (Non-Social) will be the 'go to' person for all work streams for non-social customers


Be an advocate for non-social rented customers.



To view the full job description and person specification please download the recruitment pack at the bottom of this page.


Cobalt Housing is a registered housing association based in North Liverpool. We manage and maintain around 6,000 affordable homes in Fazakerley and Sparrow Hall, Croxteth and Norris Green.


We carry out a wide range of economic, neighbourhood and community regeneration activities and believe that, by providing quality places to live and support to those who need it, we play our part in developing thriving communities where people are proud to live and can be their best.

Cobalt Housing

199 Lower House Lane

Liverpool

L11 2SF