Job Description

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We are looking for an empathetic, customer-focused individual to join our Neighbourhood team as a Neighbourhood Safety Coordinator.

In this role you will act as the point of contact for residents and partners when dealing with anti-social behaviour, property compliance and other queries, so experience in the social housing sector (or a related sector) is essential.



No two days will be the same in this role, and it requires problem-solving skills, resilience and an agile approach to working. It is also an exciting opportunity to make positive change in our communities.


Permanent, full time, 35 hours 31,923.73 per annum Closes Monday 14th July, 12pm midday Interviews 23rd/24th July

Alternative formats

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If you require these documents in an alternative format, such as large print or a white or coloured background, please contact our Communications team.


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How to apply

To apply, please send a copy of your CV and cover letter to jobs@unitedwelsh.com. In the cover letter, please outline why you believe you would be successful in this role based on your experience and on the essential/desirable criteria in the job description, in no more than 1,000 words.



In addition to your CV and cover letter, please also complete our online Equality, Diversity and Declaration of Interest form which can be found on our website here. If you do not complete all parts of this process, you will be at risk of your application not being progressed further.



We reserve the right to close this role early if we receive a high volume of suitable applications.



Within your CV, please provide the names, positions, organisations and contact details for two referees, one of whom should be your current or most recent employer. We will not approach these referees prior to the shortlist stage, and we will seek your permission first. However, references will be sought as part of our pre-employment checks for the successful candidate.


We would be grateful if you could submit the Equality Diversity and Declaration of Interest form with your application. The information you provide will be used for monitoring purposes only and will be kept separate from your application Please ensure your CV and other documents are emailed as a Word or PDF file, as unfortunately, we are currently unable to accept applications in any other formats at the moment Requirements within the essential criteria of the Personal Requirements will be used for shortlisting purposes. However, all the criteria will be considered in the process of making an appointment.

Please send any applications to jobs@unitedwelsh.com or deliver them to: FAO The People Team, United Welsh, Y Borth, 13 Beddau Way, Caerphilly, CF83 2AX. Our main office is open between 9am and 5pm, Monday to Friday.