Job Description

Organisation

School

Job Location

Compass School

Contract Length

Permanent

Work Hours

Full time 30 hours per week , 41 weeks per year

Salary

28,792 per annum

Special Requirements

Enhanced DBS Check required

Closing Date

09/01/2026

Job Reference

16287

At Compass School, we are a specialist Alternative Provision dedicated to supporting pupils who have been permanently excluded, are at risk of exclusion, or are unable to access mainstream education. Our pupils often face complex challenges that affect their learning and wellbeing. That's why we place positive relationships, trauma-informed practice, and relational approaches at the core of everything we do.



We are committed to helping every young person overcome barriers, feel valued, and achieve success.

Purpose of the Role

As Network Assistant, you will take a key role in supporting the school's IT systems to support learning across the school.



You will also undertake other duties to support the site and maintenance of the school, which will include keyholder responsibilities.

Key Responsibilities

To ensure that all hardware and software is properly maintained and fit for purpose, including servers, networks and all peripheral equipment; To carry out regular monitoring and auditing of IT equipment, ensuring that anti-virus software is up to date and advising senior management of any breaches of security or other issues; To provide front-line technical support to teachers and pupils as required, including assistance with passwords, network and internet access, email accounts etc; To maintain a log of hardware and software problems detected, to resolve problems within the competence/ability level of the post holder, and to arrange for technical support through the appropriate 'Helpdesk' where problems cannot be resolved on site; To acquire a working knowledge of the programs used across all year groups in order to provide assistance, set up systems and assist the teaching staff with demonstrating applications/packages as required. This may involve working with groups of students on specific IT tasks; To maintain an up to date inventory of IT hardware, software and licences and warranties, and to ensure that all software used is in line with licence agreements and that contracts and agreements are updated as necessary; To take a leading role in the purchase of new IT equipment, including: keeping up to date with the latest technologies, relevant to the school making recommendations for suitable purchases, taking into account users' requirements commissioning and installing (or overseeing the installation of) new equipment ensuring that any required user training is carried out To ensure that resources and equipment are in good repair and maintained to current Health and Safety standards and to liaise with external suppliers and maintenance providers as necessary; To undertake other duties to support the site and maintenance of the school which will include keyholder responsibilities.

Who We Are Looking For

We are seeking a passionate, proactive and compassionate person who: Has experience working within maintenance or IT industry. Demonstrates a strong understanding of how to troubleshoot common IT problems . Has excellent communication skills, with the ability to influence and inspire pupils and staff alike. Has a clear commitment to Health and Safety and managing risks. Is a team player who can work collaboratively with staff, pupils, families, and external partners.

Why Join Compass School?

Make a real difference in the lives of vulnerable pupils Be part of a highly supportive and values-driven team Benefit from ongoing professional development Help to shape a truly inclusive, aspirational school culture Work in an environment where relationships and wellbeing are at the heart of success If you are passionate about helping young people thrive and want to lead meaningful change in a nurturing school community, we would love to hear from you.
and be part of our journey at Compass School



Any enquiries, please contact Maria Hughes on 02380 215320 or via email maria.hughes@compass-school.net


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