Work 5 or 4 days from office in a 24X7 support model and working in different shifts including Night & weekend shifts. Should be flexible to work in any shift timings (E.g. 12 Hour/8 Hour) based on the requirement.
Provide support on day-to-day network incidents and issues.
Monitor the network and work with Network tools team for addition/deletion of the devices.
Support day to day incidents, changes, problem and configurations in network infrastructure.
Manage and maintain the On-site spares availability for network infrastructure.
Coordinates with Network Delivery team for ongoing projects and provides support from Operations.
Maintain the Network CMDB and other documents up to date.
Support day-to-day cable patching requests and update the cable management system.
Vendor Coordination with Telecoms, Service providers & OEMs in the event of any faults or hardware issues
Ensure all related process documents are up to date.
To be available to travel to other sites as when required to support for a period of days/weeks.
Ready to travel to different sites for support as and when required.
Perform the task assigned irrespective of BAU / Project activity based on the agreement by the lead.
The resource is responsible to handle the tickets irrespective of the location and support initiatives, improvement tasks irrespective of location.
When required, the resource is in a position to handle the hands and feet requirement for the end user support, where receiving and or handing over of laptops, mobile phones and other peripherals so the remote support team can manage the tasks.
Excellent in Cisco Routing and Switching environment LAN & WAN
Troubleshooting skills for Cisco Environment in quick time (Nexus 5k and 7k series, Cisco Enterprise routers 3900, 3800 & LAN switches 6500/4500, 3700, 3500, 2900 series) and CAT OS
Knowledge of Wireless technology autonomous and lightweight.
Knowledge of DNS/DHCP/HPOV NNMi, Prime Infrastructure
Experienced in coordination with Telecoms/Service provider/Vendor coordination
Knowledge of cabling and various modules (Ethernet and Fiber)
Job Type: Temporary
Contract length: 3 months
Pay: 201.60-246.40 per day
Schedule:
Monday to Friday
Night shift
Weekend availability
Work Location: On the road
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