Job Description

Job Title: Network Operations Engineer
Location: Chippenham, Wiltshire
Compensation: Competitive Salary + Benefits
Role Type: Full time / Permanent
Role ID: SF64443
At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Network Operations Engineer at our Corsham, Wiltshire site.
The Role
As a Network Operations Engineer, you'll have a role that's out of the ordinary. You will play a pivotal role in supporting, managing and operating the Baseband element to the Skynet contract. The successful candidate will join a small team of engineers supporting Babcock customers globally.
Day-to-day, you'll be providing specialist technical knowledge and support to a range of terrestrial networks.
You will interact with several support groups and third-party organisations to effectively triage, troubleshoot, and resolve customer network issues.

• Assistance with customer enquiries.
• Investigation of network faults and incidents as and when reported by the customer.
• Perform health checks on networks and underlying infrastructure.
• Respond to network issues as highlighted by the Fault Management System.
• Liaise and assist the third line support team with network issues.
• Accurate reporting of faults using established ticketing systems.
• Generate customer reports as and when directed by the Service Management team.

Please note that the successful candidate will be required to pass a targeted medical questionnaire and/or medical examination as a condition of employment for this role.
This role is full time, 37 hours per week and is based on site at Corsham, Wiltshire.
In this role, you'll be required to be on call (weekday evenings, weekends).
Essential Experience of the Network Operations Engineer

• Experience within a Network Operations environment or Network Management Centre.
• Exposure to first and second line support networking practices.
• Good IP switching and routing skills to include VLAN, STP, OSPF, BGP, MPLS, VOIP (Voice over Internet Protocol).
• Broad exposure to the telecommunications industry.
• Good communications and interpersonal skills and team player prepared to work flexibly.

Qualifications for the Network Operations Engineer

• We value difference and don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and/or willingness to learn then we would like to hear from you.

Security Clearance
The successful candidate must be a sole UK national who is able to achieve and maintain Security Check (SC) security clearance for this role. However, you may be required to obtain Developed Vetting (DV) security clearance once in post.
Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at .
What We Offer

• Generous holiday allowance
• Matched contribution pension scheme, with life assurance
• Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10-days special paid leave
• Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually
• 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
• Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing

Babcock International
For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.
We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.
Closing date: 06/06/2025
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