Job Description

Hello, we\'re Severn Trent and we think water is wonderful. Oh, we\'re pretty keen on people too.

24 hours a day, 365 days a year we serve 4.8 million households and business across the heart of the UK. Each cuppa drank and every toilet flushed is only possible because of the 6,500 brilliant team members working across our patch.

We welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live.

If you want to do more because you care, we\'d love to talk to you. There really is something for everyone here.

EVERYTHING YOU NEED TO KNOW

This is a fantastic opportunity to be part of our Network Response Team. You\'ll play an essential role in ensuring our customers water supplies are restored within 3 hours of an issue with a reliable, consistent, and versatile 24/7 service. You\'ll also own multiple works streams to prevent and reduce customer water quality complaints using different methods and skills.

As a Network Inspector Team Manager, on a 12 month secondment. You will manage the team in the safe operations of our clean water tankers, pumps, and equipment and the setting up of traffic management. You\'ll also coordinate the team to maintain and train on the STW contingency equipment, plant, vehicles and ensure the team proactively create and test plans and equipment so they are ready to respond if issues occur on the clean water network.

So, are you a Network Inspector Team Manager who has the ability to lead a team, liaise with other STW departments, contractors and at times the emergency services?

Well, if you are, read on.

Some of your other key accountabilities will include:

• You\'ll be expected to reduce the number of water supply interruption occurrences, improve our speed of response and targeting 100% of all customers supplies being restored within 3 hours. You\'ll also be responsible for reducing the number of complaints, by carrying out planned and reactive activity.

• During Incidents you\'ll organise deployment of required logistics and equipment 24/7 to sites across the whole STW estate, coordinate activity and act as a lead site contract for the Incident Room or LRF\'s, particularly for larger or more complex events.

• Ensure your teams are highly skilled and trained so all Supplies vehicles and equipment are in a constant cycle of maintenance and ready to deploy.

• Lead and develop a high performing team through regular communication, coaching, mentoring, support and training. You\'ll also embed change to deliver sustained improvements in a way that we operate by driving out waste and inefficiencies.

• Manage budgets, attend management and operational meetings. You\'ll also maintain a great working relationship with key stakeholders including Network Control, OCC, Transport, Customer Delivery and Production teams.

• Manage and monitor the H&S processes, ensuring safe system of work are in place, complete risk assessment of working environments and conditions with a regular framework of audit and report responsibilities. You\'ll also ensure operations comply with Working Time Directive/driving regulations and competent to drive/operate all the vehicles and equipment available.

• Be expected to work alone and take a flexible approach as travel to a variety of locations across STW estate is required and work a 37-hour week, which includes standby.

• You\'ll work a shift pattern of 4 days on 4 off, Mornings 05:30 - 16:30, Afternoons, 13:30 - 00:30, Night shift 21:30 - 08:30

WHAT YOU\'LL BRING TO THE ROLE

To be successful you\'ll ideally have knowledge of Operating Licence obligations and Working Time Directive, awareness of H&S, experience of line management duties and performance. It\'s essential that you hold a full and valid Category B driving licence, work to targets, manage budgets and have I.T skills/computer literate.

The right skills and experience are important. But if you have the right character, positivity, and a caring attitude we want to talk to you too.

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involved. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you?

WHAT\'S IN IT FOR YOU

Working here isn\'t just a job. You can build a career at Severn Trent, and we\'ll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we\'ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite\'s perks that you\'ll get being part of the Seven Trent family:

• Salary paying between \xc2\xa342,500 - \xc2\xa351,583 + Shift Pay and Weekend Working Allowance

• Company van (business use only) and a fuel card

• 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)

• Annual bonus scheme (of up to \xc2\xa32,225 per annum based on company performance)

• Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%)

• Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate

• Dedicated training and development with our \'Academy\'

• Family friendly policies

WHATS NEXT?

We can\'t wait to hear from you.

Before you apply, you\'ll need an updated copy of your CV and about five minutes to spare. We\'ll always let you know the outcome of your application after the closing date too - so keep an eye on your phone and emails.

And if your curiosity has peaked and you\'re wanting to find out even more, search #LifeAtSevernTrent on social media.

Ps. we\'ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails.

Severn Trent Water