Job Description

A day in the life:

As a New Business Coordinator, you'll play a pivotal role in providing top-notch service to our valued customers. Collaborating with industry experts, you'll build meaningful relationships and contribute to our shared mission of financial empowerment.


You'll be an enthusiastic and driven individual, with high attention to detail and great people skills.


Your responsibilities will include:

Being the first point of contact for Fluent customers, providing expert guidance and support. Conducting initial fact-find calls to gather essential data for our qualified mortgage advisers. Assessing suitability and ensuring compliance with regulatory requirements. Following up on leads and providing timely updates to customers. Maintaining high-performance standards and staying up-to-date with industry regulations.

This list represents the core responsibilities, yet our team members are encouraged to embrace additional duties and tasks as directed by management.


At Fluent Money, we're more than just a financial services company--we're industry leaders committed to integrity, professionalism, and unparalleled customer satisfaction. Not only are we the biggest Second Charge Mortgage Broker in the UK, we also specialise in First Charge Mortgages, Equity Release, Insurance and Bridging Loans. As part of the Mortgage Advice Bureau (MAB) family since 2022, we're dedicated to excellence in everything we do.


Join us and become part of a culture that values teamwork, innovation, and job satisfaction, where we empower our employees to take ownership of their work and provide them with the necessary tools and resources to excel in their roles.


Our forward-thinking approach and cutting-edge technology enable us to offer seamless and personalised financial solutions, setting new standards for excellence in our industry.


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