Job Description

We are seeking a talented and dynamic New Business Development Director - Digital to join our UK Digital Sales team at Mercer Marsh Benefits (MMB).


Based in London ideally, or any of our UK offices this is a hybrid role that has a requirement of working at least three days a week in the office.

The Business Development Director (Digital) will deliver, as part of the MMB UK Digital Sales team, revenue and NOI growth with a core focus on MMB's benefits technology, Darwin, and Benefits You App (MMB's Employee Engagement App). In addition to MMB's Digital solutions, the role will also include consulting sales where appropriate. The Business Development Director will contribute to profit margins in line with overall divisional strategy and business plans. The Business Development Director will build, develop and manage a pipeline of new business through both internal and external channels working closely with the MMB leadership team and MMB Growth Leaders to deliver Digital sales.

We will count on you to:

To manage the commercial pipeline, reported through MPower (CRM), and contribute to ensure business income levels are achieved in line with agreed targets and deadlines Develop a relationship and network across MMC to ensure the Digital Growth team is helping deliver growth to the wider business Ensure new clients are delivered efficiently and profitably by ensuring new services are delivered within agreed operational frameworks (legal, risk, bid-teams) in line with agreed service standards Responsible for year over year growth of business through new client delivery and business expansion, and meeting the organization's profitability and budget goals Produce and deliver a personal strategy and sales plan to ensure flex software, mobile App and consulting/broking opportunities are maximised in year To contribute to the wider Commercial Team strategy to support Digital growth targets and to wider MMB growth Understand digital growth strategy, plans and priorities Primary responsibility for delivering profitable growth of new MMB clients across technology, consulting and broking solutions To develop and manage a personal pipeline of prospects through internal and external channels focused on benefits technology, consulting and broking opportunities Demonstrate strong technical expertise in MMB digital solutions for clients and prospects to support growth Own and contribute to RFP responses, presentations and proposals in response to flex RFP's in line with MMB growth strategy

What you need to have:

Proven financial and commercial acumen Evidence of influencing and negotiating skills Achievement & target orientated Strong relationship management skills Proven technical, product and process knowledge Interpersonal, communication and time management skills Strong understanding of, and ability to own and lead, the end-to-end sales process Strong understanding of customer relationship management

What makes you stand out:

Relevant business experience in flexible benefits software and / or employee benefit sales (preferred) Experience of working with benefits administration platforms and flexible benefits (preferred) Financial and commercial acumen

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer Marsh Benefits

Mercer Marsh Benefits helps clients manage the costs, risks and complexities of employee health and benefits, through the combined expertise of Mercer and Marsh, businesses of Marsh McLennan (NYSE: MMC). Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X.



Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.



Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.



Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.