Job Description

New Business Development Manager - Away from Home, Permanent

At Costa Coffee, we're on a mission to reimagine coffee experiences across the globe. From bustling cities to local communities, we're creating meaningful coffee moments, powered by innovation and driven by purpose.


As a proud part of the Coca-Cola system and working hand in hand with our pioneering partners, we're in over 50 countries and counting. Whether it's served in-store, from a machine, at home, or on the go, every cup is thoughtfully crafted by our passionate teams who put heart into every moment.



Our teams truly make a difference. Whether it's pioneering new tech for the perfect pour, launching award-winning campaigns, developing exciting new menu items, or supporting our people to grow - together, we stir up success.



As Costa Coffee enters a key stage of growth in the Away From Home (AFH) space, we're excited to introduce

a newly created New Business Development Manager position

. This is a unique opportunity for highly motivated professionals with proven success, deep expertise, and established contacts predominantly in

Travel, Education/ Institutions and Pub

channels to harness their knowledge and make a real impact. You'll drive new business development, build strong industry relationships, and collaborate across teams to help achieve ambitious growth targets and expand Costa Coffee's presence in these strategic channels.



We value curiosity, inclusivity, and a problem-solving mindset. If you thrive in a fast-paced, global environment and are excited to make a meaningful impact, we encourage you to apply.



With inspiring experiences, development programmes, and our apprenticeship scheme, your career can grow far beyond the day-to-day.

What you'll do

Being a

New Business Development Manager

is about so much more than bringing our coffee to the world. It's your chance to stir up real success - which means you'll be:


Drive growth in AFH UK by identifying, developing, and securing new business opportunities predominantly across

Travel, Education/ Institutions and Pub

channels. Build and leverage strong industry relationships and networks to stay ahead of market trends and uncover high-value opportunities. Lead the regional account team while working closely and collaboratively with cross-functional partners to deliver channel-specific initiatives and achieve ambitious sales targets. Negotiate contracts, joint business plans, and campaigns to expand market presence and drive revenue growth. Represent AFH at industry events, provide insights on channel performance, and influence strategic outcomes across the business.

Who you are

It's your unique ingredients we're interested in:


Proven track record in driving B2B sales growth, developing strategies, and exceeding targets across Travel, Education/ Institutions and Pub channels. Expertise in lead generation, account management, and building long-term partnerships with customers and strategic partners. Experienced in coaching and motivating regional or sales teams, creating a high-energy, results-driven culture. Strong interpersonal, communication, and influencing skills, comfortable presenting to senior stakeholders and aligning cross-functional teams. Able to navigate complex, fast-moving environments, tailoring solutions to customer needs and driving commercial outcomes.

So, why Costa?

We didn't become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression, and integrity--with some brilliant perks to sweeten the deal. We work in a hybrid environment, giving us the flexibility to balance life while still spending meaningful time together and building strong connections:


Own a piece of Costa's success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP) An annual discretionary bonus scheme, based on business results and individual contribution. A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10% The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure 50% discount in all Costa-owned stores, and 25% off in other participating stores Private medical cover thanks to our Private Healthcare scheme And that's not all. Explore even more of our perks here: https://bit.ly/costaperks




Location

- Field based

.


For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com



We believe in living life with heart - and that starts with our people.

By showing up as our authentic selves, we create a culture where everyone belongs. We celebrate diversity in all its forms and are committed to building an equitable and inclusive environment--one that embraces the unique blend of experiences, identities, and perspectives each person brings. This rich diversity strengthens our teams and reflects the spirit of our global brand.



Grounded in our core values--Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players--we strive to make a meaningful impact in everything we do. From empowering communities through the Costa Foundation to supporting local initiatives, we're committed to changing lives in coffee-growing regions and right here at home.