Job Description

Job Title:

New Product Introduction (NPI) Specialist / Engineer

Location:

Glasgow (Hybrid - 3 days per week in the office)

Department:

Engineering

Who we are

At Safehinge Primera we have a clear purpose;

TOGETHER, WE DESIGN FOR GOOD.

We help protect people through vulnerable times.

We envisage, design, and deliver innovative products that dramatically improve people's lives in challenging environments such as schools, custodial settings, hospitals, and mental health facilities. Our designs make a positive difference. Over the years, we have invested heavily in developing an award-winning range of lifesaving products for the education and demanding mental health sectors.

Our products for mental health facilities solve the biggest patient suicide risks, and our products are unmatched globally.

We've got a track record of success designing and delivering best in class products that improve lives. We have grown significantly in the last three years, and our aim is to reach 30m of global revenue in the next three years and increase our impact; through profitable growth, we can help more people through vulnerable times.

We are a fast-growing company that continually sets the bar high for ourselves. We're committed to continuously raising the standard of the sectors in which we operate. We do this through hard work and commitment to a culture of collaboration, listening, and understanding. Importantly we do this together, as a team.

Role Summary

We're looking for a highly skilled New Product Introduction (NPI) Specialist / Engineer to drive and support the transition from product design to successful manufacturing. You'll be key in taking our innovative mental health products from engineering concept to robust production and market readiness. This impactful role demands a detail-oriented individual with a deep understanding of manufacturing and production processes and a knack for establishing efficient supply chains. Depending on experience, you may lead cross-functional initiatives or contribute as a technical specialist within the team.

Key Responsibilities

Manufacturing Readiness & Optimisation:

Partner with engineering to implement Design for Manufacturability (DFM) and Design for Assembly (DFA), refining product designs for efficient and cost-effective production. Define and document clear manufacturing processes, including assembly instructions, test procedures, and quality control checkpoints. Oversee or support the procurement and validation of production tooling and fixtures. Lead or assist in the setup and optimisation of production lines, both in-house and with external partners, ensuring they're ready for scale. Execute pilot production runs to validate processes, identify issues, and refine manufacturing methods.

Supply Chain Setup & Management:

Identify, qualify, and onboard new suppliers for all necessary components and raw materials, focusing on quality, cost, and reliability. Collaborate with the Supply Chain Manager during supplier contract processes, ensuring NPI requirements are fully represented and embedded into agreements for new product supply Develop initial inventory strategies for new products, optimising stock levels for launch. Establish initial logistics and distribution channels, ensuring smooth inbound material flow and outbound product delivery. Help identify and mitigate supply chain risks for new product components.

Project Coordination:

Support or take ownership of the development and tracking of NPI project timelines and budgets, ensuring critical milestones are met. Coordinate activities across engineering, operations, quality, and external manufacturing partners to ensure a smooth product launch. Proactively identify and help resolve any technical or logistical issues that arise during the NPI process.

What You'll Bring

At Safehinge Primera, we look for people who will add to our organisation and align with our Purpose and Values. Your experience, skills, and competencies will include:

Bachelor's degree in Manufacturing Engineering, Mechanical Engineering, Industrial Engineering, or a related field. Proven experience in New Product Introduction (NPI). Strong practical understanding of manufacturing and production processes (e.g., plastic moulding, metal fabrication, electro-mechanical assembly). Experience with supplier management, procurement, and establishing supply chains. Excellent problem-solving skills and a keen eye for detail. Strong communication and collaboration abilities, working effectively with cross-functional teams. Familiarity with relevant product safety and quality standards. Leadership experience or willingness to develop leadership skills is advantageous but not essential.

What we'll offer

? Competitive salary

? Enhanced company sick pay

? Death in Service

? Cycle to work/EV scheme

? Discretionary profit share

? Annual leave increases with length of service

? Employee Assistance Programme

? The opportunity to develop and grow your career within a fast-growing SME

This is a full-time role. Please note that we've detailed the key responsibilities and output required from the role. As we're a dynamic and fast-moving organization, this is not a definitive summary, and responsibilities may well change and evolve over time.

At Safehinge Primera, we're more about team than title. We welcome applications from all sections of the community and people from all backgrounds. We're committed to building an inclusive workplace that promotes and values differences, where everyone from any background can do their best work.

Closing Date: 17th October 2025

Job Types: Full-time, Permanent

Pay: Up to 45,000.00 per year

Benefits:

Cycle to work scheme On-site parking Profit sharing Referral programme Sick pay Work from home
Application question(s):

Do you have the right to work in the UK? Do you have strong experience with manufacturing and production processes? Do you have experience with New Product Introduction?
Work Location: Hybrid remote in Glasgow G4 9TH