Job Description

The Northolt Greenford Perivale (NGP) Primary Care Network is looking for a driven, collaborative, and strategically minded PCN Manager to support the delivery and development of primary care across the network. This is a rare opportunity to join a high-performing PCN and work closely with two experienced Clinical Directors to shape the future of primary care for over 70,000 patients.Salary Band 8aContract 12 Months Fixed Term Part-Time 10 hours per weekMain duties of the jobSupport the Clinical Directors in delivering all PCN DES, IIF, and enhanced service requirements.Oversee service development, monitor delivery against KPIs, and lead performance reporting.Assist in data collection, audits, and evaluation to inform continuous improvement.Contribute to the implementation of governance and compliance frameworks (e.g., DSAs, DPAs, Network Agreements, GDPR, FOI, health and safety).Coordinate PCN-wide operations, including service planning.Ensure compliance with national and local contractual obligations.Maintain oversight of financial systems and reporting.Lead and support collaborative working between practices and partner organisations.About usThe Northolt Greenford Perivale Primary Care Network (NGP PCN) consists of 11 GP Practices Serving 70,000 patients.Theyare proud of Their track record of effective joint working, full deployment of ARRS roles, and consistent excellence across QOF and Enhanced Services. They are seeking a leader who can build on this strong foundation and help them meet the demands of the 2025/26 contracts and beyond.DetailsDate posted19 May 2025Pay schemeOtherSalaryxc2xa315,064.40 a year Including HCASContractFixed termDuration12 monthsWorking patternPart-time, Flexible working, Home or remote workingReference numberE0047-25-0002Job locationsThe Brentano Suite915 High RoadLondonN12 8QJJob descriptionJob responsibilitiesStakeholder EngagementBuild and maintain effective relationships with Clinical Directors, Digital Transformation leads, Network Manager, Practice Managers, GPs, and wider ARRS teams.Act as the PCNs primary liaison with commissioners, local authorities, federations, and external stakeholders.Promote shared working across all 11 member practices to support integrated care and innovation.Represent the PCN in collaborative system-wide forums and external meetings. Performance MonitoringSupport the Clinical Directors in delivering all PCN DES, IIF, and enhanced service requirements.Oversee service development, monitor delivery against KPIs, and lead performance reporting.Assist in data collection, audits, and evaluation to inform continuous improvement.Contribute to the implementation of governance and compliance frameworks (e.g., DSAs, DPAs, Network Agreements, GDPR, FOI, health and safety). Operational CoordinationLead day-to-day operational management of the PCN, ensuring efficient service delivery across member practices.Support strategic and business planning alongside Clinical Directors and the PCN Senior Management Finance Managers, GP Federation Manager and Digital Transformation Leads.Support the development and implementation of new services and care models across practices.Oversee administrative and HR functions, including support for the GP Federation Manager and ARRS team. Financial OversightProvide financial input in collaboration with the Clinical Director to Finance Managers.Assist with contract and finance reporting across PCN.Ensure financial decisions support long-term sustainability and service quality. Job descriptionJob responsibilitiesStakeholder EngagementBuild and maintain effective relationships with Clinical Directors, Digital Transformation leads, Network Manager, Practice Managers, GPs, and wider ARRS teams.Act as the PCNs primary liaison with commissioners, local authorities, federations, and external stakeholders.Promote shared working across all 11 member practices to support integrated care and innovation.Represent the PCN in collaborative system-wide forums and external meetings. Performance MonitoringSupport the Clinical Directors in delivering all PCN DES, IIF, and enhanced service requirements.Oversee service development, monitor delivery against KPIs, and lead performance reporting.Assist in data collection, audits, and evaluation to inform continuous improvement.Contribute to the implementation of governance and compliance frameworks (e.g., DSAs, DPAs, Network Agreements, GDPR, FOI, health and safety). Operational CoordinationLead day-to-day operational management of the PCN, ensuring efficient service delivery across member practices.Support strategic and business planning alongside Clinical Directors and the PCN Senior Management Finance Managers, GP Federation Manager and Digital Transformation Leads.Support the development and implementation of new services and care models across practices.Oversee administrative and HR functions, including support for the GP Federation Manager and ARRS team. Financial OversightProvide financial input in collaboration with the Clinical Director to Finance Managers.Assist with contract and finance reporting across PCN.Ensure financial decisions support long-term sustainability and service quality.Person SpecificationQualificationsEssential

• Educated to degree level or equivalent relevant experience
• Leadership/management qualification or equivalent experience in healthcare
• Understanding of NHS primary care structures
• Project management or business qualification (e.g., Level 5, MBA)
• Knowledge of QOF, Enhanced Services, and NHS long-term plans

• Project management or business qualification (e.g., Level 5, MBA)
• Knowledge of QOF, Enhanced Services, and NHS long-term plans

• At least 12 months in a senior healthcare management or operations role.
• Experience managing multi-disciplinary teams and services.
• Understanding of ARRS and PCN DES frameworks.
• Experience in HR processes including recruitment, appraisal, and staff development.
• Knowledge of the Local Area.
• Excellent interpersonal, verbal, and written communication.
• Confident working with a wide range of stakeholders including. clinicians and commissioners.
• High proficiency in Microsoft Office and digital tools.
• Ability to analyse data, manage risk, and maintain compliance.
• Strong time management and ability to prioritise workload effectively.
• Confident decision-maker and problem-solver.

• Experience working in a PCN or multi-practice environment.
• Experience with financial planning and service redesign.
• Familiarity with Systm1 or NHS reporting tools.

• Proactive and resilient under pressure
• Collaborative and supportive leadership style
• High levels of integrity and discretion
• Motivated by service quality and patient care
• Flexible, positive, and solutions-focused

• Efficient in Microsoft 365

• Educated to degree level or equivalent relevant experience
• Leadership/management qualification or equivalent experience in healthcare
• Understanding of NHS primary care structures
• Project management or business qualification (e.g., Level 5, MBA)
• Knowledge of QOF, Enhanced Services, and NHS long-term plans

• Project management or business qualification (e.g., Level 5, MBA)
• Knowledge of QOF, Enhanced Services, and NHS long-term plans

• At least 12 months in a senior healthcare management or operations role.
• Experience managing multi-disciplinary teams and services.
• Understanding of ARRS and PCN DES frameworks.
• Experience in HR processes including recruitment, appraisal, and staff development.
• Knowledge of the Local Area.
• Excellent interpersonal, verbal, and written communication.
• Confident working with a wide range of stakeholders including. clinicians and commissioners.
• High proficiency in Microsoft Office and digital tools.
• Ability to analyse data, manage risk, and maintain compliance.
• Strong time management and ability to prioritise workload effectively.
• Confident decision-maker and problem-solver.

• Experience working in a PCN or multi-practice environment.
• Experience with financial planning and service redesign.
• Familiarity with Systm1 or NHS reporting tools.

• Proactive and resilient under pressure
• Collaborative and supportive leadership style
• High levels of integrity and discretion
• Motivated by service quality and patient care
• Flexible, positive, and solutions-focused

• Efficient in Microsoft 365

NHS