Job Description

An exciting opportunity has arisen for a Night Facilities Float to work at Ladywell Unit for the Facilities Department, South London and Maudsley NHS Foundation Trust. Working closely with the Facilities Team Leader.
The successful applicant will have good organisational, communication, and interpersonal skills.
You will communicate with patients, carers, and visitors as well as SLAM staff and health professionals. The post holder will be comfortable with IT and be keen to learn new software packages and processes.
This is a challenging role, Manning the Main Reception, Monitoring various Alarms and CCTV and if required driving Trust vehicles, delivering post and laundry around the sites, collection of general, confidential, and clinical waste, also completing small-scale furniture moves
Please see the job description and person specification for further information.
Main duties of the job
To help provide a front of house, fully comprehensive, professional, and courteous Facilities service for the stakeholders of the Site and Community Sites
As part of the Site's facilities team, the postholder supports the monitoring of the the delivery of hotel services, waste disposal, and collection and delivery of equipment and clinical items.
About us
The post holder will work 1900-0700, on a 4 on 4 off shift
This role is primarily aimed at providing a service at Ladywell Unit.
The Ladywell Unit is located in Lewisham, the nearest train station is Ladywell (zone 3) with excellent transport links from central London,
The post holder may be required to travel and work at other sites if necessary.
General
All employees are expected to comply with statutory requirements and the Trust's employment policies while carrying out their work.
Equal opportunities
The post holder must at all times carry out his/her responsibilities with due regard to the Trust's Equal Opportunities Policy
Performance Review
Overall performance will be formally assessed and reviewed regularly, with additional informal assessment taking place as necessary.
Health and Safety
All employees are subject to the Health and Safety at Work Act. The post holder is required to pro-actively comply with their duties as described by the Trust Policy and objectives for health and safety
Confidentiality
All employees are required to work in a confidential manner in all aspects of their work.
Details
Date posted
05 September 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
30,074 a year per annum inclusive of HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
334-NCL-7392955-TA
Job locations
Ladywell Unit
Lewisham High Street
Lewisham
SE13 6LW
Job description
Job responsibilities

• To man the main reception at Ladywell
• To collect and deliver post to and from the Trusts service locations, driving a Trust vehicle.
• To collect and dispose of clinical and domestic waste from services.
• To deliver clean and collect soiled linen to wards and departments.
• To respond to Planet FM requests promptly and prioritise them appropriately, in line with departmental standards.
• To report defective equipment to immediate line manager, using MS Office Word/Excel.
• To provide cover for CCTV monitoring as required.
• Working night shift will involve patrolling grounds in all weather conditions, securing perimeters, Trust buildings and attending any incidents.
• Attend all intruder alarms whilst maintaining personal safety
• Liaise with emergency services when required, recording in an occurrence book all incidents.
• Carry out duties of fire warden

Job description
Job responsibilities

• To man the main reception at Ladywell
• To collect and deliver post to and from the Trusts service locations, driving a Trust vehicle.
• To collect and dispose of clinical and domestic waste from services.
• To deliver clean and collect soiled linen to wards and departments.
• To respond to Planet FM requests promptly and prioritise them appropriately, in line with departmental standards.
• To report defective equipment to immediate line manager, using MS Office Word/Excel.
• To provide cover for CCTV monitoring as required.
• Working night shift will involve patrolling grounds in all weather conditions, securing perimeters, Trust buildings and attending any incidents.
• Attend all intruder alarms whilst maintaining personal safety
• Liaise with emergency services when required, recording in an occurrence book all incidents.
• Carry out duties of fire warden

Person Specification
Qualifications
Essential

• Full, clean manual driving licence without restriction ,
• Working knowledge of Health and Safety at Work Act

Desirable

• Fire Warden trained
• SIA CCTV registered
• GCSE or Equivalent A-C Qualification

Experience
Essential

• Experience of providing a range of support functions within a facilities setting.

Desirable

• Previous NHS experience in a Mental Health setting

Knowledge/Skills
Essential

• Able to communicate clearly, verbally and in writing.
• Basic Keyboard skills
• Able to use MS Office applications

Person Specification
Qualifications
Essential

• Full, clean manual driving licence without restriction ,
• Working knowledge of Health and Safety at Work Act

Desirable

• Fire Warden trained
• SIA CCTV registered
• GCSE or Equivalent A-C Qualification

Experience
Essential

• Experience of providing a range of support functions within a facilities setting.

Desirable

• Previous NHS experience in a Mental Health setting

Knowledge/Skills
Essential

• Able to communicate clearly, verbally and in writing.
• Basic Keyboard skills
• Able to use MS Office applications

Skills Required