Job Description

Night Porter

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Dalhousie Castle

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Contract:

Salary:

Surrounded by eleven acres of countryside and wooded valleys, Dalhousie Castle embodies the timeless charm of a storybook fairytale.


We are seeking a reliable and proactive

Night Porter

to support the hotel's night operations, ensuring guest safety, security, and a clean, welcoming environment throughout the night.

Key Responsibilities:

Patrol public areas and hotel premises to maintain security and safety during night hours Respond promptly to guest requests, emergencies, or incidents during the night shift Assist with late check-ins and early check-outs, providing efficient guest service Perform cleaning duties in public areas including lobby, corridors, restrooms, and entrances Monitor and operate security systems, alarms, and CCTV cameras as required Handle luggage storage and transportation for arriving and departing guests Maintain clear and accurate logs of night activities and incidents Support emergency procedures and fire safety protocols as needed Coordinate with other hotel departments to ensure seamless handovers and communication

Our Values

Transparency |

We ensure clarity in communication so that there are no surprises

Ownership |

We think and perform like owners

Driven |

We have a constant desire for improvement

Investment in our People |

We continuously invest in our people to ensure that they are the best that they can be

Benefits

Pension Scheme Discounted Hotel Stays across our 7H Portfolio Discounted Food and Beverage across our 7H Portfolio Incremental Holiday Entitlement Development Opportunities Home tech scheme Save as you Learn scheme Cycle to work scheme Employee Assistance Programme One celebratory day per year off Retail & Gym Discounts

Night Porter

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Dalhousie Castle