Job Description

Job Ref:

INT23549

Branch:

Radisson Blu Cardiff

Location:

Radisson Blu Cardiff, Cardiff

Salary/Benefits:

12.21 per hour - variable hours

Contract type:

Flexi-Part Time

Hours:

Part Time

Shift pattern:

22.45 - 07.15

Hours per week:

16

Posted date:

29/07/2025

Closing date:

31/08/2025

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include


Industry leading training and leadership development opportunities Hotel discounts portfolio wide - Staff rates and up to 50% discount on food beverage and spa Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing. 24/7 access to our employee assistance programme Staff meals on duty Free staff parking

A day in the life of...

As a Night Porter you will be responsible for ensuring the safety and security of hotel guests, staff, and the hotel at nights. You will also ensure the minimum of 2 security checks at regular intervals with emphasis on security, and fire safety. You will also help prepare breakfast for 6am, daily and liaise with guests and residents in the hotel, dealing with any problems and resolving complaints in a courteous and professional manner.



As an integral part of night time operations in the hotel, your role extends beyond the front desk! You'll be agile in your role and support operations in food and beverage, maintenance and all other areas that will require your first class customer service skills and exemplary team work skillset. This role is unlike any other in our hotel and offers development opportunities across all departments.



You'll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.

What do we need from you?

Strong attention to detail: As night porter, you must have a keen eye for detail to ensure that all areas of the property are clean and presentable. Good communication skills: You'll have strong communication skills to interact with guests and staff members effectively. You may also need to report any issues or incidents to the appropriate authorities. Customer service skills: You should possess good customer service skills to assist guests with their needs and ensure that they have a comfortable and pleasant stay. You'll need to be approachable, friendly, and able to handle any guest complaints or requests. Ability to work overnight shifts: It goes without saying, but you must be able to work late-night and early-morning shifts as the role typically involves working during the night-time hours.

Please note that we will only be accepting applicants who are age 18 or above for this role, and comfortable with a nightshift working pattern, including commuting to and from the hotel. The number of hours available on a weekly basis is dependent on business levels. Flexibility to work up to full time hours and to cover shifts at short notice is essential.

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone 'A Place to Grow'

So, click apply today, we'd love to welcome you to our inclusive team shaping the future of hospitality.

The Radisson Blu Cardiff is an incredible 21 storey building in the heart of the Welsh capital offering spectacular views over the city and within walking distance of many of the City's major attractions including Principality Stadium, Motorpoint Arena, Millennium Centre and Cardiff Castle.



Our 215 contemporary bedrooms offer floor-to-ceiling windows, flat-screen TVs and free Wi-Fi. The Collage Restaurant offers a fresh, flavourful mix of British and Continental cuisine. Other facilities include the a Business Class Lounge, a Fitness Room and 6 versatile meeting rooms which can accommodate up to 320 people for private dining and 200 people for a conference.