Job Description

We are a luxury 5-star boutique hotel in the heart of Knightsbridge, London. 80 steps to Harrods and 1 minute to Harvey Nicholls. Warwick London is made of The Capital Hotel, Apartments & Townhouse, with a total of 73 rooms.

The Capital Hotel is one of London's first boutique hotels we are proud members of POB Hotels and Small Luxury Hotels of the World. The Capital hotel, Apartments & Townhouse prides itself on being epitome of authentic British hospitality, through our passionate staff who are dedicated to meeting your every need throughout your stay. The 5-star hotel in Knightsbridge near Harrods was awarded Best Hotel and Best Business for Customer Service at the Royal Borough of Kensington & Chelsea Business Awards 2018.

Main Duties:

Assisting in keeping the lobby and other public areas clean and tidy Handling certain concierge duties, such as booking theatre tickets, taxis or making restaurant reservations Ensuring that bags and guests belongings are properly tagged and get to the right room Assisting the room service staff on busy days Responding to guest requests and making sure they are comfortable throughout their stay Running errands, Doing small jobs such as buying medicine for a client or picking up dry cleaning Ensuring the safety of guests by, for instance, placing and removing signage that indicates wet floors or paint Assisting in keeping the lobby and other public areas clean and tidy Handling certain concierge duties, such as booking theatre tickets, taxis or making restaurant reservations Ensuring that bags and guests belongings are properly tagged and get to the right room Assisting the room service staff on busy days Responding to guest requests and making sure they are comfortable throughout their stay Running errands, Doing small jobs such as buying medicine for a client or picking up dry cleaning Ensuring the safety of guests by, for instance, placing and removing signage that indicates wet floors or paint

Job Type:

Full-time

Benefits:

Company pension Employee discount Referral programme Sick pay

Schedule:

12 hour shift

Ability to commute/relocate:

London: reliably commute or plan to relocate before starting work (required)

Experience:

Hotel: 1 year (required)

Language:

English (required)

Licence/Certification:

Driving Licence (preferred)

Work Location:

In person

Job Types: Full-time, Permanent

Pay: 25,396.80 per year

Benefits:

Canteen Company pension Discounted or free food Employee discount
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person