Job Description

To greet and check guests in when Reception is not manned by main Reception team, during the late evening and early hours of the morning. To escort guests to their room and give a full description of the hotel and facilities To display excellent knowledge of all local areas and Wales in relation to guests requirements Ensure the guest's luggage is correctly labelled and delivered to rooms quickly and efficiently Maintain the cleanliness of the front of house and public areas Ensure hotel security and undertake regular security checks throughout the night. Ensure that the guests lifts are spotless and fully functioning at all times Ensure messages for guests are delivered promptly To be aware of all functions that are held in the hotel, to check and prepare the notice board each day Setting up of conference rooms as per function requirements and assisting in their service. Ensuring the breakdown of conference is done and equipment is stored correctly To coordinate guests requests for taxis, using agreed provider. To assist duty managers in the receiving of deliveries as required To assist the Front Office team in handling guest inquires as required To work independently and as an integral part of a team
To comply with all legal requirements in respect of health, safety, welfare and

security of staff and customers

All staff of the company are required to make themselves available for training

and communication meetings, for which advance notice will normally be given

All staff must attend fire training as required by law, and to be familiar with the departmental responsibilities

To undertake any other duties requested by management

Candidates Should:

Be of a friendly and cheerful disposition

Have an eye for detail

Possess excellent knowledge of Conwy, Llandudno and North Wales

Have excellent communication and organisational skills and be physically fit.

Job Types: Full-time, Permanent

Pay: 13.77 per hour

Additional pay:

Tips
Benefits:

Company pension On-site parking
Schedule:

Night shift
Experience:

Night porter: 3 years (preferred)
Work Location: In person