Job Description

Night Porter - Full Time

Langham Hotel, Eastbourne

We are currently seeking an experienced and reliable Night Porter to join our dedicated team at the Langham Hotel.

Please note:

Only applicants with previous experience as a Night Porter in a hotel setting will be considered. This is a requirement for the role.

About the Role:

Reporting directly to the Front Office Manager, you will play an essential role in delivering a safe, welcoming, and smooth overnight experience for our guests. This is a full-time position, based on a4 nights on / 4 nights off rota

,

providing excellent work-life balance.

Key Responsibilities:

Ensuring the

security of the hotel and its guests

throughout the night. Providing all guests with

friendly, professional, and efficient service

. Answering calls and managing guest enquiries in a courteous manner. Carrying out

night cleaning tasks

including hoovering and polishing in public areas. Restocking and preparing

bar items and amenities

for the next day. Delivering

night room service

and processing payments. Supporting

reception duties

, including check-ins/check-outs and taking payments. Complying with all

Health & Safety

and

Fire procedures

.

What We're Looking For:

Previous experience

as a Night Porter in a hotel (essential). Strong customer service skills and a passion for guest care. Confident communicator with the ability to prioritise tasks calmly and efficiently. Working knowledge of

MS Office

,

Hotel PMS systems (Preferably Guestline)

, and general IT skills. Professional, proactive, and flexible attitude.

What We Offer:

A friendly and supportive team environment. Consistent shift pattern - 4 nights on, 4 nights off. Opportunity to work in a respected and well-established seafront hotel.
If you meet the criteria and are ready to contribute to a smooth and secure night operation at the Langham, we would love to hear from you.

We aim to respond to all applications within 7-14 days. If you do not hear from us during this time, please assume your application has not been successful on this occasion.

Job Types: Full-time, Permanent

Pay: 12.21 per hour

Work Location: In person

Reference ID: NIGHT PORTER