Crossbasket Castle is a Luxury 5 Star Hotel and Event Venue on the outskirts of Glasgow. We are looking to recruit experienced night porters, you will play a key role engaging with guests and providing outstanding service.
As a Night Porter you will be required to:
Be responsible for hotel security and guest welfare during the night
Conduct regular floor walks and security checks, ensuring fire exits are kept clear and any defaults are reported to Management
Follow correct procedures in the event of an emergency
Answer telephones
Deal with any guest queries or complaints in a professional manner, ensuring guest satisfaction at all times
Check in any late arrivals and check out any early departures to company standard
Assisting in clear down of any evening functions, ensuring guests leave promptly and safely
Set up of any events for the following day
Set up for breakfast
Serve in the bar and restock fridges
Clean public areas including restaurant and function suite to a high standard
Job Type: Full-time
Pay: 14.50 per hour
Additional pay:
Tips
Benefits:
Company pension
On-site parking
Schedule:
Night shift
Weekend availability
Work Location: In person
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