Job Description

Company Overview

The Sir Thomas Hotel is a boutique family operated business, with newly refurbished guest rooms, an excellent restaurant, and a well-stocked bar. It is located in a position that provides easy access to all of Liverpool's historic attractions.

Summary

We are looking to recruit a Night Porter, who has some established knowledge of the hospitality industry.

The successful candidate will adopt a security and safety conscious attitude, ensuring the safety of guests and hotel property, whilst providing a service for the comfort and satisfaction of the guests. The Night Porter will carry out in an efficient and responsible manner, key duties as required, including daily handover procedures.

Responsibilities

Ability to work night shifts, between 11.00pm to 7.00am, each weekend. Reception duties: Greet residents and visitors in a friendly and professional manner, check guests in and out of the Hotel, and be able to provide information regarding the Hotel and City. Nightly patrols of the Hotel to ensure health, safety and security measures are in place, ensuring the safety of the Hotel and its occupants. Tidy and clean public areas, always ensuring cleanliness and tidiness. Must be willing to train as a Hotel fire marshal and in the event of an incident evacuate guests to the safe point and assist with emergency first aid incidents. Ability to work flexibly with availability to work additional hours when necessary.

Requirements

Previous experience in hospitality or guest services is preferred. Strong communication skills with a friendly demeanor. Ability to work well under pressure in a busy environment. Demonstrate willingness to work in all parts of the hotel when necessary to meet the needs of the business and help satisfy customer requirements. A commitment to providing excellent customer service.
If you have a passion for hospitality and want to be part of a dedicated team that values quality service, we invite you to apply today at The Sir Thomas Hotel.

Job Types: Part-time, Permanent

Pay: 12.21 per hour

Expected hours: 24 - 32 per week

Schedule:

Every weekend Night shift Overtime
Work Location: In person

Reference ID: STH-NP